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Gekker

Support
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Everything posted by Gekker

  1. Gekker

    Many issues

    Hello Randbjams, Zulu should not delete any of your music, it should only load it from its current location. NCH Software programs sometimes require to download a compliment to perform certain actions, the component you download from that link is the "Sound Exchange Decoder Component" The Equalizer should be located at the bottom left of each deck, if yours looks different take a screenshot and attach it to a support ticket you can enter at http://www.nch.com.au/support/index.html
  2. Gekker

    INVENTORIA STOCK NOT ALLOCATED

    Hello Manheb, please be aware that if you have the stock on a different location, you must select that location and click "Update Now" If you keep having issues with the synchronization enter a support ticket at http://www.nch.com.au/support/index.html
  3. Gekker

    Custom Purchase Order Form

    Oh sorry, I thought you meant "line number" as a phone number. In that case no, item lines in orders cannot be numbered. NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/
  4. Gekker

    INVENTORIA STOCK NOT ALLOCATED

    When you need to do reporting or check the current stock, in Express Accounts go to "Options > Inventory" make sure the location you're checking is selected and click "Update Now" then check again.
  5. Gekker

    woody75

    Hello, Try uninstalling, restarting, reinstalling and registering your license, if you get the same result, enter a detailed support ticket at http://www.nch.com.au/support/index.html
  6. Gekker

    Export Inventori to .xls or .csv

    Hello, At the top left go to "Reports > Inventory" generate the report, at the top left go to "Report > Save as CSV"
  7. Hello, Those formats are definitely supported as per http://www.nch.com.au/scribe/kb/656.html Try uninstalling, restarting and reinstalling. If you keep having issues enter a support ticket at http://www.nch.com.au/support/index.html
  8. Gekker

    Custom Purchase Order Form

    Yes, you can use the the foot or note comment fields you can find under "Options > Order" that will place the text you set by default on every order. While creating an order at the bottom you can also see the order notes and internal notes comment tabs, use them to set an individual comment.
  9. Gekker

    Custom Purchase Order & Invoice

    Yes, you can use the the foot or note comment fields you can find under "Options > Invoice" that will place the text you set by default on every invoice. While creating an invoice at the bottom you can also see the foot and note comment tabs, use them to set an individual comment.
  10. Hello, Express Accounts is not designed to filter information, the "viewer" account will allow to see account, inventory and report data, item cost included. NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/
  11. Gekker

    REPORT

    Hello, Copper is not designed to place the customer information on the receipt. NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/ To save a report as CSV, generate it, then at the top left click "Report > Save as CSV"
  12. Gekker

    how to clear up recording

    Hello, After loading the audio file to WavePad, you can go under the "Tools" tab to "Noise Removal" for an automatic noise removal, or use the "Cleanup" tools under the "Edit" tab.
  13. Gekker

    How to transfer data to a new computer?

    Hello, Express Accounts is not designed to import balance for customers, it must be created after importing the customer. NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/
  14. Hello, It is a currently known issue that foot pedals stop working or work intermittently. Please report your issue at http://www.nch.com.au/support/index.html so your report can be added to the main issue report so it gets resolved faster.
  15. Gekker

    Log listing

    Hello, ClassicFTP is designed to always show the log section, it cannot be removed. NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/
  16. Gekker

    Inventoria CSV Import

    Hello, Inventoria is not designed to load items from CSV to an already existent location, it will create a "New location". Go to "Inventory > Transfer Stock" to transfer the items from the new location to your Main Warehouse.
  17. Gekker

    USB Footpad

    Hello, Debut is not designed to take USB inputs as hot keys, only for audio and video, but you can assign a hot key to take snapshots. NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/
  18. Gekker

    Force Tile Horizontal as default

    Hello, It seems that WavePad is not designed to remember your window alignment, NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/
  19. Gekker

    No sound monitor while recording?

    Hello! Is your Stereo Mix enabled? If not try for Windows 7: From the Start Menu, open the Control Panel Click on Hardware and Sound Click on Sound Select the Recording tab Right click on the background of the tab and select Show Disabled Devices Find the Wave Out Mix ("Stereo Mix", "Record What you hear") item Right click on it and select Enable After enabling the Stereo Mix close and reopen Debut, you should be able to select "Stereo Mix" as a microphone, so uncheck the "Speakers" box, check the "Microphone" box, select "Stereo Mix" and click OK. As your speakers are not being used for recording, they're free to play while you record.
  20. Hello, It is possible that when you click "New" to paste the section you copied from the stereo file, the new file is created in mono, thus, receiving only one channel. Make sure the new wavepad file you create is a Stereo file. Check this at the bottom of the program under the "Start" and "End" timers, change it to "Stereo", you can set "Stereo" as the default channel setup at "Options > General > When Creating a New File", click "OK" to save the changes.
  21. Hello, You can see if a file is mono or stere in WavePad by clicking the "Show different channels separately" button at the bottom left, above the "Start" and "End" timers. If you're sure the extracted file from the Zoom H1 sounds better when played in Windows Media Player (or a Mac media player) than in WavePad, enter a support ticket at http://www.nch.com.au/support/index.html
  22. Gekker

    QUANTITY TOTALS

    Hello, Express Accounts is not designed to provide total amounts for Quantity in invoices. You can make the suggestion at http://www.nch.com.au/suggestions/
  23. Gekker

    Inventoria on Multiple PC's

    Hello, Please be aware that Inventoria doesn't have the ability to synchronize with other Inventoria installations, only with Express Accounts, Express Invoice and Copper: https://www.nchsoftware.com/inventory/kb/1289.html You'd need to install Inventoria on one computer and register one license in it. The Web Access feature sets the computer where Inventoria is installed as a web server that must remain turned on, active and with Inventoria running in order to provide account-based remote access to the program's information for users on the local network and, with the right configuration, over the internet.
  24. Gekker

    Samplerate !

    Hello, go to "Options > Project" here you can change the sample rate of your project.
  25. Gekker

    MP3s getting cut off when saving

    Hello, try deleting the WavePad cache. Close WavePad. Go to: C:\Users\<YourUserName>\AppData\Roaming\NCH Software\WavePad\ (if you can't find the AppData folder, set Windows to show hidden files and folders as per https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files) Delete all files within the "WavePad" folder, open WavePad and reload the file. If you keep having issues, enter a support ticket at http://www.nch.com.au/support/index.html
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