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Gekker

Support
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Everything posted by Gekker

  1. Gekker

    Change for g711A

    It seem that IVR is designed to only generate G711U.
  2. Gekker

    "Unable to create the new file" in Express Rip

    Try changing the output location, if that doesn't work, enter a support ticket at http://www.nch.com.au/support/index.html Include a screenshot of the error and your registration code.
  3. Gekker

    Need More Lines

    Express Talk supports a maximum of 6 lines. You should try IVM, with a capacity of 64 phone lines: https://www.nch.com.au/ivm/index.html
  4. Gekker

    Audio not recording after latest Windows 10 update

    If a reinstallation didn't work, enter a support ticket at http://www.nch.com.au/support/index.html Make sure to include your registration code so you can get the correct version for it.
  5. Gekker

    Trying to use Online Update

    You should confirm with your bank the requested account info, if it is correct, enter a support ticket at http://www.nch.com.au/support/index.html
  6. Gekker

    WavePad exporting bad FLAC files

    Hello, You should send a support ticket through http://www.nch.com.au/support/index.html Make sure to include a screenshot of the error message and your registration code.
  7. Gekker

    Unable to add Order number in web-access

    From the Web Access the new invoice and new quote number cannot be manually changed. It will use the next number available. You can only manually change the invoice number when creating the invoice from the program itself. From the program itself the quote number cannot be changed while creating it. You can see the next number to be used at "Options > Invoice/Quote" under "Numbering"
  8. Gekker

    Crop

    You can crop or resize already loaded images by using the "Crop" and "Resize" tools under the "Home" Tab. You can select the dimensions for a new "blank" image by going to "File > New"
  9. Gekker

    Cannot place windows in a wall

    Hello, the "Adding Windows and Doors" section of the user's manual can be found at http://help.nchsoftware.com/help/en/dreamplan/win/adding_windowsanddoors.html Basically, select a window and place it with left click, If you have issues with this, enter a detailed support ticket at http://www.nch.com.au/support/index.html
  10. Hello, It seems that Crescendo will only apply the metronome mark set at the beginning and will ignore the metronome marks set on individual bars. This issue has already been reported to the software developers so it can be fixed in a future release.
  11. Gekker

    Playlist reordering itself!

    Editing something in WavePad shouldn't affect its order in a Zulu playlist. it is possible that you're clicking the column headers and rearranging the playlist alphabetically as per the clicked column header. In any case, we recommend saving your playlist as a.xml file that you can reload to Zulu if you lose your playlist order. Under "Audio Library" near the bottom select "Export to Playlist...", select your playlist and click OK. To import the playlist, under "Audio Library" select "Import Audio Playlist".
  12. Gekker

    Eighth note followed by triplet

    Hello, Crescendo is designed to automatically join same notes that are together. Crescendo video tutorials are available at https://www.nch.com.au/notation/tutorial.html But if there's a rest between the notes that are being tied together, enter a support request at http://www.nch.com.au/support/index.html Make sure to include a detailed report of your issue and a screenshot of the notes tied together. **The user's manual is available by: -Pressing F1. -Going to "Help > Help Contents". -Clicking any "Help" button. -Directly at http://help.nchsoftware.com/help/en/crescendo/win/index.html
  13. Gekker

    Comas

    Hello, First go to "Accounts > Add Account" and create an Investments account. Once created, use the dropdown menu at the top left and select your investments account, finally click "Transaction" to create either an income or expense transaction.
  14. Gekker

    Working with stock in Express Accounts

    Hello, NCH Software offers instructions to link Express Accounts with Inventoria at https://www.nchsoftware.com/inventory/kb/1289.html
  15. Gekker

    Video calls or Microphone use while recording

    Hello, Go to "Options > Audio" and test the other options under the "Speakers" dropdown menu. Click "Sound Mixer" and make sure every volume level is OK. If you keep having issues, enter a support ticket at http://www.nch.com.au/support/index.html
  16. Gekker

    Fling Quits after 30 Min

    Try reinstalling Fling from https://www.nchsoftware.com/fling/index.html If you keep having issues, enter a support request at http://www.nch.com.au/support/index.html
  17. Gekker

    Delete a hotstring

    Hello, Make sure to alphabetically sort the "Shortcut" column by clicking its column header name and check all the shortcuts that start with "W" and delete it when you find it. If it is not there, and still activates the "within" text when you type "wi" + space, enter a support ticket at http://www.nch.com.au/support/index.html
  18. Gekker

    Delete a business

    Hello, At the top left corner of the program, click the "Accounts" drop down menu, select "Multiple Businesses...", select your business and click "Delete Business". If you only have one business, create a new one and delete the old one as at least one must remain.
  19. Gekker

    letter convertion

    Hello, Doxillion doesn't have options to enable or disable characters, you should enter a support request at http://www.nch.com.au/support/index.html
  20. Gekker

    MP3 Gives "Chipmunk" Pitch-Change in Output Files

    Hello, Try uninstalling RecordPad, restart the PC and reinstall RecordPad from https://www.nch.com.au/recordpad/rpsetup.exe If you keep having issues, enter a support ticket at http://www.nch.com.au/support/index.html
  21. Gekker

    Fast forward

    Hello Eddie, Debut doesn't offer motion detection. But the surveillance program EyeLine at https://www.nchsoftware.com/surveillance/index.html does offer the possibility to record only when motion is detected. With VideoPad you can speed up the video, add it to the Main Timeline below, right click it and select "Change Clip Speed...", finally export it.
  22. Gekker

    The recording stops

    @Eric: This is a WavePad forum, the MixPad forum can be found at https://nch.invisionzone.com/forum/69-mixpad/ @Audioenhancer: Try reinstalling WavePad from http://www.nch.com.au/wavepad/index.html or enter a support ticket at http://www.nch.com.au/support/index.html
  23. Gekker

    Stock Listing

    Hello, To export your current inventory, go to "Reports > Inventory", go to "Reports" at the top left and select "Save as CSV".
  24. Gekker

    VMIX to BroadCam

    Hello David, Vmix is already a video streaming program that NCH Software doesn't support as it is a 3rd party program. From Broadcam alone you can live stream from a camera connected to your computer, stream pre-recorded videos and more, you can check its features at https://www.nchsoftware.com/broadcam/index.html The user's manual can be found under "Help > Help Contents..." or by pressing F1.
  25. Gekker

    Small MP4 converts to very large GIF

    Hello, Before converting, click "Video Options", resize to a smaller video and select a lower number of "Frames Per Second".
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