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  1. Express Scribe uses as audio output whatever Windows recognizes as such, being bluetooth headphones shouldn't interfere with the foot pedal. Try reinstalling Express Scribe , register your license and setup the foot pedal again. If you keep having issues, enter a support ticket at http://www.nch.com.au/support/index.html
  2. mp3's extremely slow to open in WavePad

    Try this: Uninstall WavePad, then remove a folder called "WavePad" from these locations: - C:\Program Files (x86)\NCH Software\ - C:\ProgramData\NCH Software\ (if you can't find the ProgramData folder, set Windows to show hidden files and folders) - C:\Users\<your username>\AppData\Roaming\NCH Software\ (if you can't find the AppData folder, set Windows to show hidden files and folders) Restart the PC, reinstall WavePad from http://www.nch.com.au/components/wpsetup.exe If the issue persists, enter a support ticket at http://www.nch.com.au/support/index.html
  3. Tuplet Beam Separation

    Place the notes, then use the "Tuplet Tool (bottom left corner button on the left side)" to click the first note where the tuplet begins and then click the note where it ends. Check the user's manual section "Tuplets" under "Writing Music" at http://help.nchsoftware.com/help/en/crescendo/win/writingmusic.html
  4. Breath marks for singing

    Crescendo doesn't have a specific notation for breath marks, however, you can use the text tool to place a custom breath mark.
  5. The Fremata notation will always be on the opposite side of the stem of the notes. To change the stem orientation, right-click the note. select "Stem" and select up or down.
  6. Recording Controls for Debut

    Hello, Debut cannot be set up to just show the control bar during recording. You can use the Hot-Keys to record, pause and stop. Click the "Adjust video capture effects" button (letter "A") and check the box "Include Time Stamp". To set a custom timestamp, check the instructions from the user's manual at http://help.nchsoftware.com/help/en/debut/win/textcaption.html
  7. Duration of zoom

    Hello, Unfortunately, the Zoom animation time cannot be set lower than the clip duration so at the end of the zoom animation it stays there for a second. The Zoom animation will always last the same as the clip duration. NCH Software formally takes suggestions or feedback about their products through the form at http://www.nch.com.au/suggestions/
  8. Express Burn not recording audio cd

    Try reinstalling Express Burn or enter a detailed support ticket at http://www.nch.com.au/support/index.html
  9. auido files will not load in mixpad

    Make sure you're trying to import a MixPad supported format, check the supported formats at http://www.nch.com.au/mixpad/kb/531.html If your format is listed, enter a support ticket at http://www.nch.com.au/support/index.html attach your audio file so NCH can check it.
  10. [ISSUE] Driver Not Found

    You should uninstall the expired trial Voxal, restart the PC, download and reinstall the free version (that doesn't expire) of Voxal from http://www.nchsoftware.com/voicechanger/vxlsetupfree.exe and make sure to restart the PC after reinstalling.
  11. How to change Instrument.

    It is possible to load a MIDI file into WavePad and change the instrument that plays. Load the MIDI track to MixPad, right click the MIDI track and select "Edit Clip with Midi Editor..." or press Control + E. Select the "Channels tab " at the top right and use the drop down menu of each channel to change the instrument. The user's manual section about the MIDI Editor can be found at http://help.nchsoftware.com/help/en/mixpad/win/midiedit.html
  12. Bottom playback bar when watching a video

    To turn the Timestamp off, click the "Text Caption" button, it is a letter "A" at the bottom right, then uncheck the "Include Timestamp" box.
  13. no stereo in the headphones

    It is possible that the dictation file you were sent is originally in mono (only one channel). There's no stereo/mono setting in Express Scribe as it will playback the audio files in its original format. You can try loading a MP3 song ibn stereo to Express Scribe to make sure it is playing both channels, make sure to also test your dictation and MP3 test file on Windows Media Player or other media player to confirm both channels work.
  14. 8va

    The Text Tool will only place text as text, not as a notation. Crescendo doesn't have the "8va" notation. Please raise the note over the score to set it an octave higher for playback.
  15. Debut 4.08 fails to use SMI USB grabber but finds it

    Hello, Make sure WIndows is fully updated as well as the drivers of the SMI grabber from its manufacturer's website, reinstall Debut just in case. If you keep having issues, enter a support ticket at http://www.nch.com.au/support/supportcontact.html