I agree that this software is a real pest. I have tried all the ways possible to remove it and uninstall it with only partial component success. I have tried WinXP Pro Add or Remove Programs (not only didn't work, but hung up that program); gone to C:\Program Files\Switch\Uninstall (some components seemed to uninstall, others not at all). How can I get rid of this entire software for good? Anyone with the secret please email me at pchatmod@yahoo.com.