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Jsalgado

Support
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Everything posted by Jsalgado

  1. Please open a support ticket through this link: https://www.nch.com.au/support/supportcontact.html?software=Crescendo&support
  2. Sadly the program does not offer this type of reports. We will send this to our developers as feedback and suggestion. Hopefully they will add this on future releases of the program.
  3. Hi, sadly the program does not offer the option to add this specific item. You can send your suggestions and feedback directly to our developers here: https://www.nch.com.au/suggestions/index.html
  4. Sadly no, if you already removed a staff member, you will need to add it back along with all the previous information.
  5. In this case please open a support ticket here https://www.nch.com.au/support/supportcontact.html?software=Debut&support We will answer with further instructions and we will ask for more information about the problem.
  6. There is a button called "Shuffle Left" under "Editing", that you can use which automatically will close the gap when deleting a region of the clip.
  7. Do you have the program "Licensed"? Can you restart the PC and re-run Crescendo as administrator? Please check this knowledge based article: http://help.nchsoftware.com/help/en/crescendo/win/midiinput.html
  8. Can you please check this knowledge based article: http://help.nchsoftware.com/help/en/expressaccounts/win/tasks_makepayment.html You can find the user's manual on the top right corner, it's the question mark icon !
  9. Hi, trying going to "Image Effects" and "Watermarking" . You can check this knowledge based article for more information: http://help.nchsoftware.com/help/en/pixillion/win/effects.html
  10. Please adjust the volume on the computer and try again. Within Debut there is no option to change the audio levels.
  11. Hi, sadly at this moment we don't have this option. You can send your suggestions directly to our developers, please go here: https://www.nch.com.au/suggestions/index.html
  12. Solo debe desinstalar desde su antigua PC y reinstalar en la nueva usando el mismo codigo. Si necesita la version correct y el codigo abra un tiquete a traves de este enlace: https://www.nch.com.au/support/supportcontact.html?software=ExpressAccounts&support
  13. Is this case, please go to "Options", "Other" and make sure to click on the box for "Show Financial Summaries on the main Window".
  14. In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=ExpressAccounts&support
  15. Are you referring to the summary located on the lower left corner of the main software window? What version of Express Accounts are you using?
  16. Sadly no, this is not possible with our programs !
  17. Jsalgado

    movie audio.

    To remove background noise, load your audio file into Wavepad: On the Effects tab, click the Cleanup button and select Noise Reduction, Audio Spectral Subtraction. Click the preset drop-menu and select voice or music, then click OK to apply. Then again from the Effects tab, click the Cleanup button and select Noise Reduction, Multi-band noise gating. Select a preset, then click OK to apply. If the presets aren't giving you the best results, try using lower levels on each type of reduction until you find a combination that leaves you with just the audio that you want to hear.
  18. Hi, can you please open a support ticket here?: https://www.nch.com.au/support/supportcontact.html?software=WavePad&support
  19. Hi, can you please open a support ticket here so we can check this further?: https://www.nch.com.au/support/supportcontact.html?software=MoneyLine&support
  20. Jsalgado

    SHUFFLE SLIDES

    Hi, check this knowledge based article and let us know the outcome: https://www.nchsoftware.com/slideshow/kb/1633.html
  21. Can you please explain which specific section are you referring to? If you go to "View" then "Payments" the only way you can try to search is by clicking on the headings, and try to sort the data by date.
  22. Are you referring to the SSL / TLS Certificate? If you do, please check the knowledge based article below: http://help.nchsoftware.com/help/en/flexiserver/win/sslcertwizard.html
  23. Jsalgado

    Registering

    Hi, in this case please open a support ticket through this link so we can assist you further: https://www.nch.com.au/support/supportcontact.html?software=PhotoStage&support
  24. Hi, are you able to play the movie like on Windows Media Player for example? What file format did you choose to save the video file?
  25. If you are using the USB 2 Infinity foot pedal, sadly this is no longer supported, the only option is to use the new INFINITY-3 USB Pedal. Please confirm !!
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