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Jsalgado

Support
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Everything posted by Jsalgado

  1. Hi, please open a support ticket through this link: https://www.nch.com.au/support/supportcontact.html?software=FastFox&support
  2. Delete cache files in wavepad folder: 1. From WavePad, select the Options menu > Audio tab > "Audio working folder" section, check mark the "Use this specified folder" box and copy the folder path. On our end is > C:\Users\AppData\Roaming\NCH Software\WavePad. 2. Paste the path on your windows folder explorer, this will open the Cache contents. 3. Delete all files within this folder. 4. Close WavePad and re open it again. 5. Re load the file and let us know the outcome.
  3. Hi, in this particular case can you please open a support ticket here?: https://www.nch.com.au/support/supportcontact.html?software=FastFox&support We will assist you further!
  4. The slider in the left is to increase the volume of the whole track. To 'amplify' is to increase the loudness or volume of the selected region. To make a part of the recording softer or louder, select it and then use the menu Effects -> Amplify.
  5. Jsalgado

    Metadata

    Can you please uninstall and reinstall the program and try again? Once you uninstall, reinstall from this link: https://www.nchsoftware.com/imageconverter/de/pixpsetup.exe Try again and let us know !
  6. You should have your fiscal year end set in "Options", "Accounting", then it just rolls over.
  7. In this case please open a support ticket to our technical support through this link: https://www.nch.com.au/support/supportcontact.html?software=Crescendo&support
  8. Jsalgado

    Looping

    Hi, just just need to go to "Recording" then "Loop" and se the time below, start and end in which you need to track to loop.
  9. Jsalgado

    Big Tex

    Try to number them as the suggestion above, and then add the images to Photostage, they will not change the order. Try this and let us know the outcome !
  10. Express Invoice will not synchronized the customer list, you will need to manually add them, or in Inventoria you can go to "Customers" and "Open Customers List", then "Customer" again on the top left. There you will find the option to "Export Data for Mail Merge". Finally, go to Express Invoice, "Customers" and "Open Customer List", then "Customer" on the top left and "Import Customers from CSV".
  11. At the moment those are the options we offer, we can send this as a suggestion to our developers, they might add this on future releases of the program. You can also send them through this link: https://www.nch.com.au/suggestions/index.html
  12. In this case, please open a support ticket through this link: https://www.nch.com.au/support/supportcontact.html?software=Crescendo&support
  13. Can you please open a support ticket to our support team here: https://www.nch.com.au/support/supportcontact.html?software=Voxal&support After checking the developers report we haven't found anything related to this problem. We will asking for more details.
  14. Can you check our video tutorial here and check if that is helpfull?: https://www.youtube.com/watch?v=KQ-A1qESi9Q
  15. What do you mean with changing formants? You can download the free version from this link to test it: https://www.nchsoftware.com/software/free-downloads.html
  16. This feature is included on the Premium Edition of Pixillion.
  17. Sadly , the program cannot do that! We can refed this to our developers and see if they implement on future developments!
  18. Sadly the program cannot handle exceptions nor create an error logs. Have you try the sample rate the program offers? If you have more specific questions, please open a support ticket through this link: https://www.nch.com.au/support/supportcontact.html?software=Switch&support
  19. Hi, what do you mean with "very large images"? What type of issue are you having?
  20. Hi, in this case, please open a support ticket through this link: https://www.nch.com.au/support/supportcontact.html?software=Crescendo&support
  21. Hi, in this case please open a support ticket here, so we can offer further assistance: https://www.nch.com.au/support/supportcontact.html?software=Schedule&support
  22. In this case please open a support ticket using this link: https://www.nch.com.au/support/supportcontact.html?software=Switch&support
  23. In this case try uninstall and reinstall the application. Once you do this, restart the PC and when it comes back on, right click on the program icon and select the option called "Run as Administrator". Finally, register it with your code and try again. IFC files should be compatible, unless they are corrupted.
  24. We will need to look further into this, please open a support ticket with your case through this link: https://www.nch.com.au/support/supportcontact.html?software=MixPad&support
  25. In this case please go to the tab for "Sales", then click on "View", then "Items". Finally click on the top left corner for "Item" and "Import Items for CSV".
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