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Jsalgado

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Everything posted by Jsalgado

  1. Great ¡¡ Let us know if you need further assistance ¡
  2. Hi, can you please open the port 1097 calling to your internet service provider? Once you open the port just run the wizard again and it should connect successfully¡
  3. In this case, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=ClickCharts&support
  4. The only report the programs offers regarding low stock is the "Low Level Stock" report. Can you please let us know where section of the program are you referring to when you say "inventory quantity screen"?
  5. In this case, make sure to have the volume all the way up for this specific track. You will see the volume slider located all the way to the left. Make sure it has good volume. Then, in regards of the "underwater" sound, click on the "FX" button located on the left side of the track and make sure you don't have any effect apply to this specific track. You can remove it from the list of options.
  6. Sadly, the program does not offer the capability to input negative tax rates.
  7. Hi, in this case, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=WavePad&support We will be able to assist you further.
  8. In this specific case, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=MixPad&support
  9. Sadly no, that is how the program works, you need to hit stop in order for you to have the file stored to playback later. Pausing the video will not save the file successfully.
  10. Video playback is only available on the professional licensed version of the program¡ Do you have this type of licensed? Otherwise video won't work. Please let us know.
  11. In the Options of Debut go to the 'Video' tab and confirm that "Capture Device" is being recognized. Select the sound device associated with that capture card. Also check that the volume slider for that output in the Recording Control window is set to an acceptable level. Open the Windows Volume Control mixer by clicking the loudspeaker icon on the computer's system tray, and check to see that your selected device is not muted.
  12. Hi, can you explain what are you trying to record so we can assist you further?
  13. Hi, some features in the free version might be unavailable, and you might need to pay for the licensed version depending on the use.
  14. Hi, this issue has been reported to our developers, hopefully we will have a fix on the next release of the program.
  15. Switch uses a speech recognition engine to generate a rough approximation of the words spoken in an audio file. Choose a engine and profile from the list. You can click on the drop down menu for "Output Format", and select the option from there.
  16. Hi, please check this knowledge based article, in order to change the volume: http://help.nchsoftware.com/help/en/videopad/win/editing_volumelevels.html# In order to cut a part of the vide, check this video tutorial: https://www.youtube.com/watch?v=J0uQBZnUrsQ
  17. Hi, in this case and in order to assist you further, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=PhotoStage&support
  18. Hi, please check this knowledge based article: https://www.nchsoftware.com/voicechanger/kb/1780.html If the issue continues, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Voxal&support
  19. Hi, just to confirm, what settings are you changing? Are you are using the program on a MAC? The issue just happens when you change the settings, then close and reopen the program? Please let us know.
  20. Hi, please check this knowledge based article: http://help.nchsoftware.com/help/en/mixpad/win/midi.html If you are referring to something else, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=MixPad&support
  21. ExpressInvoice-Mac stores its files in: Macintosh HD/Users/<the user>/Library/Application Support/ExpressInvoice/Shared. (Macintosh HD/User/<the user> is also the folder that appears in Finder as the user name.) -- The Library folder is hidden - to make it visible, open the user folder in finder, then View->Show View Options, and select Show Library Folder. If you can find where the old files are located (the data is a bunch of folders containing .dat files), merely copying them into the current EI save folder should do the trick.
  22. Sadly this is how the program works, you will need to go to the apply payment section. You can send your suggestions and feedback directly to our developers here: https://www.nch.com.au/suggestions/index.html
  23. Hi, try holding the shift button down when you click the first measure copy and hold the shift button and move the arrow to the last measure you want and click it, then that highlights the whole area that you want to copy.
  24. Hi, this version 2.31 is from 2014, there is a new version 6.09 that you can try and check if the issue persist. If it does, please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=SoundTap&support
  25. Can you please let us know what type of format is this track? Please check this knowledge based article: https://www.nch.com.au/tageditor/kb/741.html
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