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Telephony

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  1. NCH Debut - No Sound on Preview

    Hi, "the recorded MP4 file DOES have the sound, just not the preview...Debut preview of the video" By "preview" you referring to the list of recordings? when you play the .MP4 from the recordings list of Debut? please confirm. Debut has no Preview window/option, you can record from the main window and play the recording from the Recordings list. Regards,
  2. slide order not saved in draft

    Hi, The order can be changed by dragging the slideshow to the left or right, to do this, click hold and drag the clip to the correct location. Regards,
  3. Hi, Express Invoice does not offers a VAT analysis report on payments. The only available option when it comes to taxes is the Sales Tax Report. Regards,
  4. Controlling levels in mixdown

    Hi, The volume level can be adjust from each Track control before or during mixing, same when you build/use a live effect chain on each track. A live effect chain means that any effect you apply will be applied during playback, which eliminates the need to wait for your audio to render with the effect. To create or edit an effect, simply click the Fx button in the track control panel. MixPad will present you with a window showing the list of effects currently applied to the selected track. Click Add Effect to add a new effect, the new added effect will be highlighted which means it is selected and the checkbox before the effect indicates that it is enabled. If you select an existing effect, you can see and edit all the effect’s properties. Select an effect and click Remove Effect to remove the effect from the chain. If you untick the checkbox next to an effect you can disable the effect but still keep it in your chain. Regards,
  5. Divx to .ISO

    Hi, That cannot be done using Prism, if you wish to create a DVD you will need a burner, like Express Burn → http://www.nch.com.au/burn/index.html Regards,
  6. Goip to Axon PBX

    Hi, To establish direct connection between the GSM network and a VoIP / SIP account you will a VoIP GSM Gateway, so the question to ask is: Who offers VoIP GSM Gateways? Google "Who offers VoIP GSM Gateways?", and once you have a gateway or device, you can set this within Axon Web Control Panel → External Dialing menu → Add new External Line section. Regards,
  7. Non-commercial Version

    Hi, If you are referring to the free version, this version is limited to some formats, possibly, you selected a format that is not available on the free version. Regards,
  8. GOODS RETURN VOUGHER

    Hi, There is no GRV option, you could use a copy of the Purchase Order instead. To create a Credit Note, from top menu View → Credit Notes → New+ Regards,
  9. RecordPad "freeze"

    Hi, Test a different version, click on the link below → http://www.oldversiondownload.com/oldversions/recordpad-5-28-2014-10-27.exe Restart your system and try again. Regards,
  10. Project has lost sound

    Hi, If there is no sound on WavePad or MixPad, but you are able to see the audio waves and time indicator when playing the file, the case could be related to a system volume issue, to test, reproduce the same file using some other media player and confirm, if you still get no sound and you cannot hear any other file(s) playing, please review your system sound settings. Regards,
  11. Quantities on Express Accounts not updating

    Hi, After the synchronization is done, you will manage the items from Inventoria, not from Express Accounts, the stock and quantities will be reflected on Inventoria. Regards,
  12. How to change black background color?

    Hi, This option is not included on Photo Stage, but NCH offers a video editing program call VideoPad, please review. Regards,
  13. Where is the customer field?

    Hi, You can type in customers names on the Keyword case, this will show particular customer records/invoices. Regards,
  14. Behringer UMC 404HD

    Hi, For that configuration and device, we suggest to use MixPad instead, you can download the trial or free/limited version from the product site, click on the link below → http://www.nch.com.au/mixpad/index.html Regards,
  15. Area calculation

    Hi ChuckB, The only way to do this, is by changing the view to 2D from the right menu bar, this allows to measure the area. Regards,
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