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Telephony

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  1. Automatic stop recording when audio stream stops

    Hi, Not really, possibly at that time, the recording stopped because there was no audio to record... Regards,
  2. Customer Info On Invoice

    Hi, Usually this is done on the Address case, below the Customer name, but you can add more information on the Comment cases. Regards,
  3. Abnormal

    Hi, What version of Pixillion are you using? and where? Windows or Mac OS? confirm OS version. Also, does it happens when converting 300 .pdf files or when doing any other conversion? please confirm.
  4. Edit bank initial deposit

    Hi, From Chart of Accounts, select the Account and set the opening balance. Regards,
  5. Transfer of PO information to Express

    Hi, If by bill of payment you are referring to the amount you will pay for the purchase order, you already did this from Inventoria. The reason why the purchase order is not being reflected on Express Accounts is because it was created on Inventoria.
  6. Hi, Open the invoices list and click on the Customer column header, this will filter invoices per customer name. Regards,
  7. Convert Quicken to Moneyline

    Hi, Yes, when creating a transaction you have the option to select Purchases or Deposit, same thing when importing, you should have an option to set the type of transaction.
  8. Invoice emailing not working

    Hi, Set the email settings first, go to Options/Preferences(for Mac OS) → Other/Email menus → Email Settings → 1. Select the radio button labeled "Use SMTP to send email directly to the mail server." 2. For SMTP mail host, enter the server address. This varies depending on your email client, for instance: Gmail accounts use > smtp.gmail.com Yahoo accounts > smtp.mail.yahoo.com Hotmail/MSN/Outlook.com > smtp.live.com AOL > smtp.aol.com Comcast > smtp.comcast.net Other: Contact your mail provider for your SMTP server address 3. Check the box labeled "Server requires authentication" and enter your username (e.g., youraddress@gmail.com) and your password. 4. Check the box labeled "Use secure connection (SSL/TLS) if available." (Comcast users should skip this step) 5. Enter your email address into the field labeled "Default reply email." 6. Click OK to save your changes, the window should close without no errors. 7. Click OK to save your changes and close the options menu. If you want to use an email client program(like Outlook or Eudora) to send your transcriptions, from the Express Invoice Email Settings menu, select "Use MAPI to send email..." instead of "Use SMTP to send email..."
  9. Capture Card Not Found

    Hi, There is no list of compatible devices, but most of USB devices will work. Check your ez capture card/ ez grabber capture card drivers, make sure you have the correct drivers based on your current OS. When done, download and install the latest version of Debut from the website → http://www.nchsoftware.com/capture/index.html
  10. Female/girl voices

    Hi, Start by clicking the New button in the toolbar. You will need to supply a name for your effect and then use the effect window to add a series of effects to create your new voice. Once you are happy with your voice, click on Save and your voice will appear in Voxal's left hand panel ready for you to use. Tip: It is helpful to add an Amplify effect to your voice so that you can have good control over its volume level. This will help to reduce the need to keep adjusting the output level on Voxal's main screen. You will see that all the effects which are built into Voxal include an Amplify effect. Note: Your computer only has a limited amount of processing power which means there will be a limit to the number of effects you can add. If you start to notice that Voxal is not performing well and you are getting breaks in your microphone audio, then you may need to decrease the number of effects applied to that voice.
  11. Pro audio sample frequency 48k not available

    Hi, Before recording, use/set .AVI format, click on Encoder Options → Sound Format → 48000Hz, 128kbps, Stereo and click OK. Regards,
  12. In the web can not change quote to invoice?

    Hi, The Record button will become available once you add the items and information to create the invoice. If you are converting a Quote to an Invoice, all you have to do is scroll down and make sure you have at least one item to invoice. If the issue persist, delete your browser history before trying again. Regards,
  13. High definition video DVD

    Hi, In regards to " ...the video generally seem to be a lower resolution when played back on a PAL TV. " Test it (play it) on your computer and confirm if the issue persist or not, IF NOT, the case is relate to the supported resolutions and encoders of the PAL TV.
  14. Video files

    Hi, Video Files are supported on the Pro version ONLY, so you probably need to register. Also, not all video files are supported, please check, click here → http://www.nch.com.au/scribe/kb/656.html Regards,
  15. Can't save MP3

    Hi, Not being able to save using any of the supported file formats, sounds more like a system or application glitch... I haven´t heard of this same issue, but you could try to download and install the latest version to test, click here → http://www.nch.com.au/components/wpsetup.exe Best regards,
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