Has this been resolved? I was very seriously considering buying the MSRS software but the note-taking system locking up sounds like a VERY SERIOUS glitch to me. The response above of "Additionally, when the lockup occurs, she can select the text in the note taking pane and copy it to another application" is not really a good option when you are sitting in a meeting with a roomful of people. You as the recorder/reporter cannot stop the proceedings in order to go through these gyrations; you want a program that is reliable and won't throw you under the bus. Please advise if this is still an issue.