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N_C_H_josh

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Everything posted by N_C_H_josh

  1. Just download and install WavePad on the new laptop and register using your existing registration code. There's no need to pay again.
  2. This is a very common scenario, but it really can't be addressed on a user forum. Please open a support ticket at https://www.nch.com.au/support/index.html
  3. I'm not sure what field you're referring to, but you don't need VRS in order to record audio. SoundTap does that.
  4. We've been able to reproduce the problem syncing with MacOS. Can you let me know 1) What devices you're syncing and 2). Which device you were on when you got the error? Thanks
  5. No, you don't have to purchase anything in order to submit a support ticket. While we do prioritize tickets from paid customers, we provide support to anyone who has a question about our software.
  6. Golden Records works on Windows 10. That's the most widely used version of Windows.
  7. The audio clips are licensed. You're welcome to use them in your Youtube videos.
  8. That's a good idea. Please submit it at https://www.nch.com.au/suggestions/index.html so that it can be considered for addition in the next release.
  9. If I understand correctly, then ctrl-shift-a should bring up the command bar if it's not visible.
  10. I haven't heard of that being reported. I'd recommend filing a bug report at https://www.nch.com.au/software/bug.html
  11. Soundtap v5.00 works fine for me on Mojave. I'm using an older Mac Mini.
  12. You can stay updated on our releases by subscribing to our newsletter at www.nchsoftware.com/software/newsletter.html or by following @nchsoftware on Twitter. There won't normally be any updates posted here.
  13. N_C_H_josh

    Miss

    Yes, our licenses are transferable between computers. Just delete Express Scribe from one computer and install/register it on the other one, Windows or Mac.
  14. N_C_H_josh

    User

    Yes. We'll have a 64-bit version available soon. You can stay updated on our releases by subscribing to our newsletter at www.nchsoftware.com/software/newsletter.html or by following @nchsoftware on Twitter.
  15. You shouldn't need internet in order to use Debut, unless it needs to download a codec. The trial has all the features of the paid version.
  16. That's a long way off. I don't have an answer for you now, but the best approach is probably to file a suggestion at https://www.nch.com.au/suggestions/index.html Bear in mind that BroadCam is no longer in development.
  17. Please see https://www.nchsoftware.com/invoice/kb/1123.html If you need any help, then please open a support ticket at https://www.nch.com.au/support/index.html
  18. There will be a 64-bit version released soon. You can stay updated on our releases by subscribing to our newsletter at www.nchsoftware.com/software/newsletter.html or by following @nchsoftware on Twitter.
  19. You can change the color of the waveform for a particular track by selecting the track and clicking on Track-->Color if that's what you're looking for.
  20. Please let me know what kind of iPad you're using so that we can test on that device. We tested on an iPad air with iOS 12.4 without encountering the problem that you're reporting.
  21. Yes. See http://help.nchsoftware.com/help/en/expressaccounts/win/webaccessinv.html for details on Web Access.
  22. I've tested it with our development team and we've been unable to reproduce the issue. I'd opening a support ticket at https://www.nch.com.au/support/index.html and providing specific details (version of Express Scribe, file format(s) used, steps to reproduce the issue)
  23. This thread is using a lot of confusing terminology: personal version, home version, etc. The free version of Debut should be available at https://www.nchsoftware.com/capture/debutsetup.exe If you're having trouble with Debut, then please open a support ticket at https://www.nch.com.au/support/index.html
  24. PhotoPad always stores images in RGB. Unfortunately, neither PhotoPad nor PhotoStage will convert to CMYK.
  25. I'd recommend downloading VideoPad from https://www.nchsoftware.com/videopad/index.htm for editing video files. Debut will open VideoPad (if it's installed) when you click the Edit button.
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