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N_C_H_josh

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Everything posted by N_C_H_josh

  1. Photopad works fine on Catalina. We released a 64-bit version last month.
  2. We don't have an ETA, sorry. The newsletter or Twitter will be your best resources for that.
  3. Yes. We'll be releasing a 64-bit version soon. You can stay updated on our releases by subscribing to our newsletter at www.nchsoftware.com/software/newsletter.html or by following @nchsoftware on Twitter.
  4. N_C_H_josh

    MAC 64 Bit

    No ETA yet. You can stay updated on our releases by subscribing to our newsletter at www.nchsoftware.com/software/newsletter.html or by following @nchsoftware on Twitter.
  5. The 64-bit version hasn't been released yet. Yes, you're welcome to a refund. Please submit your request at https://www.nch.com.au/general/refund.html
  6. Express Scribe only loads audio files. The formats supported are listed at https://www.nch.com.au/scribe/kb/656.html
  7. Catalina has just been been released, and some of our Mac programs are compatible. The others will be released shortly. You can stay updated on our releases by subscribing to our newsletter at www.nchsoftware.com/software/newsletter.html or by following @nchsoftware on Twitter.
  8. We provide free upgrades for 6 months after purchase (major version releases) and 12 months after purchase (minor version releases). Beyond that, you'll receive the lowest price on upgrade purchases by entering your existing registration code at www.nch.com.au/upgrade/
  9. Yes. The import overwrites your data. That's the current functionality. Please feel free to file your suggestion at http://www.nch.com.au/suggestions/index.html. That's the easiest way to ensure that your idea is evaluated for possible inclusion in a future release.
  10. Refunds can take a few days. I'll have someone get back to you.
  11. N_C_H_josh

    MAC 64 Bit

    Not yet. You can stay updated on our releases by subscribing to our newsletter at www.nchsoftware.com/software/newsletter.html or by following @nchsoftware on Twitter.
  12. I'm not 100% sure, but I don't think that there's a release scheduled. Express Talk is a closed product, meaning that it's no longer in development. The last release of the Mac version was in 2010. You can stay updated on our releases by subscribing to our newsletter at www.nchsoftware.com/software/newsletter.html or by following @nchsoftware on Twitter.
  13. If by demo you're referring to the trial version, that should be fully functional and should support VST plugins.
  14. A 2 hour recording should be fine as long as you have enough space on your hard drive. The free version functions as the paid version for 2 weeks. At that point, you'll be prompted to register or to continue using the feature limited free version.
  15. Dragon Dictate isn't an NCH Software product. Please contact the publisher for help with their software.
  16. Each program manages memory differently, so it's not surprising that you'd only see that error message in PhotoPad. I'd recommend closing any other running applications to free up memory and to try using smaller photos (I think we have a limit of 10,000 x 10,000 pixels).
  17. The command line options are documented at http://help.nchsoftware.com/help/en/expressburn/win/commandline.html
  18. Whether you're downloading the file from your computer's hard drive to the flash drive or exporting a slideshow from PhotoStage, the file type shouldn't matter. If you're unable to save to the USB drive, then it sounds like you don't have permission to write to that drive.
  19. I just tested the same conversions without a problem, but I'll let the appropriate development staff know. They may contact you for more information (browser, OS version, etc).
  20. Hi Everyone, For those who don't know, we offer mobile and tablet versions of WavePad for iOS, Android and Kindle devices. We've made significant improvements to these products recently, and would greatly appreciate your submitting any feedback and suggestions that you have at https://www.nch.com.au/suggestions/index.html You can install WavePad for free by visiting the NCH WavePad page on your device: https://www.nch.com.au/wavepad Or directly by visiting - iOS: https://apps.apple.com/app/wavepad-music-and-audio-editor/id395339564 Android: https://play.google.com/store/apps/details?id=com.nchsoftware.pocketwavepad_free Or by searching "WavePad" in your device's app store. Thank you - We look forward to your feedback.
  21. There's no need to purchase before contacting support. Just open a ticket at https://www.nch.com.au/support/index.html There are 2 options for most products: lifetime (one time charge) licenses, and quarterly subscriptions. It's an either/or situation.
  22. Which version of Express Burn are you using? The registration option shows for me: I've sent you a PM with your registration code.
  23. Options-->Invoice-->Invoice Numbering--->Prefix doesn't work? If that's the case, then I'd open a support ticket at https://www.nch.com.au/support/index.html if you need help. There's no other way to add that prefix if the option isn't working.
  24. Please open a support ticket at https://www.nch.com.au/support/index.html if you're having trouble with SoundTap. This user forum won't be able to troubleshoot the problem.
  25. If you're asking if you need the audio files once you're done transcribing them, not unless you have another use for them.
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