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N_C_H_josh

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Everything posted by N_C_H_josh

  1. N_C_H_josh

    How to get the silversupport I paid for ?

    Silver Support gives your emails higher priority. There's no action needed on your part in order to activate it.
  2. Please open a support ticket at https://www.nch.com.au/support/index.html. They may ask for your audio file. I tested your scenario and the resulting Opus file plays in VLC.
  3. N_C_H_josh

    Data Location Default for Express Accounts

    Unfortunately, no. That's not configurable.
  4. N_C_H_josh

    Not accessing past data

    Your data should be fine, but Express Accounts has a built in backup utility (located under the Accounts menu), just to be safe.
  5. N_C_H_josh

    Copper on a Tablet?

    There's no iOS or Android version of Copper. You should be able to run Copper on a Windows tablet such as the Microsoft Surface.
  6. N_C_H_josh

    Start in background

    Unfortunately, Inventoria doesn't have the command options that some of our other programs use. Please feel free to file your suggestion at http://www.nch.com.au/suggestions/index.html. That's the easiest way to ensure that your idea is evaluated for possible inclusion in a future release.
  7. We're still testing the problem. We haven't been able to reproduce it yet.
  8. N_C_H_josh

    free basic version discontinued?

    Not sure what could change unless you installed a new version. We don't push out changes to our software. Windows Updates have been known to break things like registration. You might have to reinstall Scribe.
  9. N_C_H_josh

    Help backing up Voxal.

    Please open a support ticket at https://www.nch.com.au/support/index.html. This is outside the scope of the user forum.
  10. N_C_H_josh

    Looking for ver 2.04 vs 3.00 enhancements

    The information at https://www.nchsoftware.com/personalfinance/versions.html may help.
  11. N_C_H_josh

    Restore from backup

    Tools-->Restore Data You'll be warned that "the restore will erase all existing information..." and then you'll choose the backup to restore from.
  12. N_C_H_josh

    Roof windows

    Unfortunately, roof windows/skylights aren't available in DreamPlan yet. They should be added at some point, but I don't have a timeline for that.
  13. N_C_H_josh

    MixPad on my Ipad

    I'll PM you. This conversation is outside the normal scope of the user forum.
  14. N_C_H_josh

    MixPad on my Ipad

    Preferences-->General-->Help should bring up the Help documentation.
  15. N_C_H_josh

    Tech questions for potential new user

    Debut is our only screen recording program. In your scenario, the user would see the "recording stopped" messages. Our licenses are single computer/single user licenses. In order to use a program on two computers, you'd have to purchase a second license.
  16. N_C_H_josh

    Photostage spj File Conversion

    You can load your project file and then export it to a variety of video formats. Just click on the Export button and choose the format and options.
  17. N_C_H_josh

    Tech questions for potential new user

    Debut isn't meant to be run that way. The -hide flag will hide Debut while it's running, but the splash screen will still show at startup. The program icon will also show in the system tray while Debut is running.
  18. N_C_H_josh

    Indigo BX400 Camera, HTTP wont connect

    Technical support is available if you create a ticket at https://www.nch.com.au/support/index.html. This user forum probably isn't the best place to address your issue.
  19. N_C_H_josh

    Is this free or a trial thing?

    There's a Support look prominently (I hope) displayed on https://www.nchsoftware.com/. There's a free version of VideoPad and the paid version comes with a 14 day free trial so it would depend on which version you're using.
  20. N_C_H_josh

    Support for RF64 files

    Please file your suggestion at http://www.nch.com.au/suggestions/index.html. That's the best way to get it to the developer's attention.
  21. N_C_H_josh

    Ivm with way2call modem serial

    Please open a support ticket at https://www.nch.com.au/support/index.html. This doesn't sound like something that a user forum will be able to help with.
  22. N_C_H_josh

    download location V6.1

    Please open a support ticket at https://www.nch.com.au/support/index.html. Our technical support team can provide links to specific versions of Express Scribe.
  23. N_C_H_josh

    converting jpg to bmp

    Pixillion doesn't delete your source files. That's by design, and for safety. If you're not happy with the conversion, you still have your source files.
  24. N_C_H_josh

    Increase speed of entire Slideshow

    Video-->Effects-->Animations-->Speed sounds like what you're looking for.
  25. N_C_H_josh

    How to use ?

    Sorry you've had trouble with MixPad. We don't use any "fake" support addresses. Just open a ticket at https://www.nch.com.au/support/index.html if you need technical support.
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