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N_C_H_josh

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Everything posted by N_C_H_josh

  1. N_C_H_josh

    Backing up Wave Pad

    There's just one file to back up. If you're using the latest version of WavedPad, then that file should be C:\Program Files (x86)\NCH Software\WavePad\wavepadsetup_v8.04.exe
  2. N_C_H_josh

    ClickCharts does not display properly on 4K display

    ClickCharts was recently tested for 4K compatibility. Are you using the latest version of the software? What make/model is your display?
  3. N_C_H_josh

    Diference on Free, Home and Professional editions

    You'd need a license for each computer unless you purchase a site license through our Sales dept. The free version is limited in features such as the number of recordings allowed.
  4. N_C_H_josh

    Diference on Free, Home and Professional editions

    You'd need a license for each computer unless you purchase a site license through our Sales dept. The free version is limited in features such as the number of recordings allowed.
  5. N_C_H_josh

    Locking of Invoices

    Unfortunately no, but that sounds like a good idea. Please feel free to file your suggestion at http://www.nch.com.au/suggestions/index.html. That's the easiest way to ensure that your idea is evaluated for possible inclusion in a future release. For now, you could limit other users to accessing Express Accounts via web access, and giving them Viewer accounts, which are read only.
  6. N_C_H_josh

    Setting up volta

    The support form doesn't accept attachments. You'd have to wait until you receive a reply from technical support, and to attach your file(s) to your reply.
  7. N_C_H_josh

    Email

    That would depend on your email settings (your outgoing mail server, return address) and the recipient's ISP. Express Invoice would use your ISP's SMTP server to send your email.
  8. N_C_H_josh

    Purchased Pro but still can't load .dss files

    The Mac version doesn't support DSS. The Windows version does. The formats supported are listed at http://www.nch.com.au/scribe/kb/656.html
  9. N_C_H_josh

    Transfer Back-Up from old mac to new mac

    Please open a support ticket at http://www.nch.com.au/support/index.html. You'll need to provide specific details (the exact error message, version of MacOS, version of Express Invoice, etc.) I'm moving this to the Express Invoice Mac forum as well.
  10. N_C_H_josh

    Why does debut start automatically at random times?

    You can just close Debut if that happens. If it keeps recurring on the same machine, then please get back to us as there may be a bug.
  11. N_C_H_josh

    WavePad Ver 8.02 still has bugs since Ver 6.55

    I'd recommend reporting this at http://www.nch.com.au/software/bug.html. The forum is intended for user interaction.
  12. N_C_H_josh

    Work from external drive

    Unfortunately, Express Invoice will only read from your C drive. There's no way to store your data on another drive.
  13. N_C_H_josh

    Free version is not free?

    We offer free versions of many of our programs. See http://www.nchsoftware.com/software/free-downloads.html. It sounds like you installed the free trial of the paid version.
  14. N_C_H_josh

    Regional parameter issue

    Express Invoice doesn't support using a space. Please feel free to file your suggestion at http://www.nch.com.au/suggestions/index.html. That's the easiest way to ensure that your idea is evaluated for possible inclusion in a future release.
  15. N_C_H_josh

    Click Charts slow and not responsive

    I'd recommend filing a bug at http://www.nch.com.au/software/bug.html. ClickCharts works fine for me on a machine with fewer resources than yours. Customer Support should reply to every email. I don't know how you contacted them, but you'll see the available export options under File.
  16. N_C_H_josh

    Please clarify difference between Professional and Home licenses

    The difference is in the licensing. If you're using Debut in a commercial setting, you'll need the Pro edition. Otherwise, the Home edition will suffice.
  17. N_C_H_josh

    Forwarding dictation files WITH bookmarks

    I'll send you a PM. This is outside the scope of normal use of the program.
  18. N_C_H_josh

    What does "non-commercial, home use only mean?"

    That wouldn't be appropriate use. Commercial use of VideoPad requires the Master's Edition.
  19. N_C_H_josh

    Is data stored offshore?

    We don't store anything. Any data is stored on your local computer within Express Dictate.
  20. N_C_H_josh

    Convert big PDF

    Please open a support ticket at http://www.nch.com.au/support/index.html. They'll need details and possibly the file itself.
  21. N_C_H_josh

    Dormer window

    That's not currently possible, but it is on our todo list.
  22. N_C_H_josh

    Basic vs. Pro

    Yes. Either version qualifies as Express Scribe Pro as described on our website.
  23. N_C_H_josh

    Debut Video Capture (archived version)

    I'll send you a PM. We can send you a link to the version you need, but that's better addressed outside of a user forum.
  24. N_C_H_josh

    Uplink drivers + Skype

    Just a quick note. Uplink isn't being maintained. The last release was 12 years ago.
  25. N_C_H_josh

    SVG FILES

    That sounds file specific. I just converted an image to svg and it opens fine in Internet Explorer. I'd recommend reporting a bug at www.nch.com.au/software/bug.html
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