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joelw

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About joelw

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  1. I need to replace one of our customers computers that run copper Point of Sale, currently they are using a windows xp pro machine and im replacing it with a new windows 7 pro computer. I cannot click on the backup/restore option in the application as it is greyed out. I have emailed the company several times and still have no response from them about how to proceed so I was hoping to have better luck here. Thanks ahead of time. I am not sure where the data is located on windows xp as there was an open thread asking about vista and higher however the data was not located in the windows xp equivalent folder.
  2. on this particular topic is there an alternate location that is used on windows xp. I have a customer who uses copper and I need to move the data to a new windows 7 pro machine. The data backup and restore functions are not enabled as in greyed out what should / can I do to restore the data. I attempted to contact via email and other options with no response as of yet thanks ahead of time.
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