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Everything posted by mallig

  1. Report sent directly to web site support portal. Email is mallig@snet.net
  2. I am getting the BSOD after updating my Debut Video version to 1.82. I have uninstalled and reinstalled the version with the same results. Tech support has not repliesd as of today 6/27/2013. Prior version worked fine for Citrix GoToWebinar sessions. Here is the screen dump info that I have: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601. Locale ID: 1033 Additional information about the problem: BCCode: 1000008e BCP1: C0000005 BCP2: E2E43E73 BCP3: C62A39D4 BCP4: 00000000 OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\062613-31746-01.dmp C:\Users\dad\AppData\Local\Temp\WER-37362-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt
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