fashamil

Nchdj, You're totally wrong again. My "feedback" was through a bug report on the PhotoStage technical support page. I then received an automated request to use FTP to send tech support my project file and I sent that file...just as my previous post stated. The main point is this: your info about the problem being fixed in version v2.21 is absolutely wrong. On a lesser note, your first post was totally wrong and your last one was condescending and indicated you hadn't even read my posts.

This is absolutely false...unless you mean "These issues have been addressed...AND NOT FIXED" in V2.21. I bought the program in June and have been using that very version: V2.21. It has the problems that I summarized above...and that are the same that other users have reported here since June 2011. Further: After I submitted the bug report and took the time to send them my PhotoStage project file through FTP, the company did not even bother to reply to my bug report and file. Instead, they had someone post the note above saying that the V2.21 version of the program addressed these problems. As I noted above, that is totally FALSE. Based on my experience with PhotoStage, the product is horrible and causes users to waste many hours creating slideshows...which do not work. Also, the customer/technical support sucks big-time (just look at the posts to this thread since June 5, 2013).

I'm having the same problem and am also very disappointed in this product. Everything looks great during preview, but some photos hang for a heckuva long time. The slideshow hangs up on one photo for more than two minutes instead of moving to the next photo after 3 seconds. I first saved the slideshow on a DVD. After experiencing this big problem, I saved it to YouTube and had the same exact problem when playing the slideshow. This problem is especially bad because we spend a lot of time putting together a nice slidewhow...and only afterwards learn that the darned thing won't play properly. Instead of immediately asking for a refund, I took the time to (i) fill out a "bug" report and (ii) send my project file to technical support. I'll try to remember to come back here and post the response I receive.