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Chris75

Support
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Everything posted by Chris75

  1. Hello, and yes, you may simply click on the description box when creating an invoice and you will have the option to search by description.
  2. Here is the button to turn on the camera overlay.
  3. Have you updated the computer's audio drivers, and you may also want to reinstall discord. If after trying this the issues remain, you may want to contact the NCH Software support team directly for support.
  4. In this case, you may create an item in Inventoria for Labor and the other services you offer; this way, you can pull a report of items sold including the hours you have worked. You may treat labor and other services as you treat other goods, for accounting and inventory purposes.
  5. Hello, sadly, do not disturb cannot be disabled from the program, meaning that this feature will always be available to the user.
  6. In this case, this could be due to network connectivity. It also could be the other side echo-cancellation not working well. Of course the other side of the call could just be noisy. You may ask the other party to use a handset if they are using hands free. Use a different "Quality / Bandwidth" setting using the Express Talk Settings. Adjustments could be made on either side of the call. If the other side is not Express Talk (eg. it is an IP-Phone) select a different preferred codec on that other device if it lets you. GSM 6.10 is recommended codec for lower bandwidth scenarios.
  7. Sadly, MoneyLine does not have any option to save your data on a USB drive. The only way to export your data from MoneyLine is creating a backup.
  8. In this case, you need to set the encryption key on Express Scribe directly. To do that you may open Express Scribe, click on Options > Incoming > Set user's decryption key, then you need to set a user ID, and enter the Key they sent you to decrypt the file. Once you have set the decryption key, you can try loading the encrypted key, and test it. In case the issue remains, you may want to contact NCH Software support for further support.
  9. In this case, you may want to zoom into that track, then simply click and drab one of the clips next to the other so you can close the gap. Sadly, at this moment the program does not have an option to move the clips to fill the gaps in the tracks.
  10. I don't believe you could control the volume level of MixPad from the MIDI controller, because the volume will be controlled by the computer where the program is running.
  11. Attached is a screenshot showing where to set the output folder on Pixillion.
  12. Currently, WavePad does not have an option to set a compressor during the recording. You may apply compressors to the recording after is done. For compressor on the live feed, you may need to find a DAW like MixPad that you can apply effect to the channels before you start recording.
  13. Lamentablemente el programa no ofrece la opcion de agregar o quitar columnas.
  14. Would this issue happen with all the score you create? If you open one of the sample scores, and you add the DS al Coda, would the issue also happen?
  15. Hello, have you tried using s different encoder compressor to save the videos? You can try using MPEG4 as the encoder and test again. Also, keep in mind that none of the NCH Software products will by pass copyrights or Digital Rights Management (DRM). So, you may want to confirm the stream you are trying to record is not protected.
  16. SoundTap does not have an option to automatically stop the recording process at specific times. In this case, you may want to check your computer's power settings and confirm your computer is not going idle, or to hibernation, or to sleep when inactive for 1 hour, and test making the recording again. In case this issue remains, you may want to contact the NCH Software support team for more assistance.
  17. Chris75

    numeric keypad

    Hello PeterT. Sadly, KeyBlaze does not have an option to disable the number pad.
  18. Is this issue happening with all mp3 files you try converting, or just with particular ones? Have you tested playing the mp3 file on different media players? If you re-open the file on Switch do you see the album cover image you added? Could you try using a different image just for the test, to confirm if the issue is not related to the image you are using?
  19. Hello, it is very unlikely that a program would stop working just because it decided to, this is not the way software works. In this case, if you did not change the SoundTap version, then the source of issues can only be in two places. Either something changed on Skype, or your computer drivers. Usually, the changes in Skype or your computer drivers will display a notification, but this is likely to be overlooked. Have you tried restoring your computer to a date prior to this issues happening? If you have a Windows computer you can use the System restore tool, and in Mac you can use the Time Machine.
  20. Hello, Thank you for contacting us and the texture is import automatically by the program, but if the model you are trying to load does not include the texture, it is likely that the file associated with that is not being read by DreamPlan. Sadly, there is no option to add the texture to the 3D items if they are not loaded automatically. Sadly, at this moment the program does not offer an option to delete the 3D models you have added.
  21. Hello, and if you place all the notes from different voices in the same bar, they will play unison as long as they are the same type of notes.
  22. By default, the version 6.96 of Crescendo add the page number at the end of the page. At this moment, the program does not offer an option to remove the page number.
  23. Have you tried saving the video files using a different format. For example, you may try using mp4 and make sure to select the video compressor as MPEG4.
  24. Hello, We apologize for the inconvenience you have encountered there, however, all the NCH Software licenses offer 6 months of free upgrades after the date of purchase. If you have issues installing the program, you may contact the NCH Software support team through this link Software Technical Support
  25. To delete the bookmarks in MixPad, you may open the program, click on View > Bookmark manager, then you may select the bookmarks you want to delete and press on the delete icon
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