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Chris75

Support
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Everything posted by Chris75

  1. Hello, Sadly, the program does not offer the option to connect half notes with eighth notes. Also, you can only connect notes in the same voice.
  2. Depende de la conexión de su reproductor de hi8 y la computadora este podría ser un problema generado por los cables o el aparato de captura de video y audio. Ha buscado si el aparato de captura se muestra bajo Camaras, si aparece intente grabar desde esa opción. Si el problema persiste, consulte con el equipo de soporte técnico de NCH Software
  3. If the recordings you are making with MixPad are not perfectly synchronized with each other, then you may have hardware latency issues. You can specify an offset in milliseconds in the program which will automatically adjust your recordings.This option is only available if you are using an MME recorder. The issue of latency should not affect you if you are using an ASIO capable sound device and selecting the ASIO drivers for both playback and recording. To set the offset recording you may go to MixPad > Options > General > Audio recording.
  4. Hi SSMGWH, Sadly, Express Accounts does not have an option to set an account as Drawing.
  5. Chris75

    Winchman

    Hello, how did you save the project? You may want to test the program creating another slideshow presentation and if the issue happens again with the second slideshow, you may want to contact the NCH Software support team for assistance.
  6. Hello, Express Accounts latest version already has an option to process refunds. You can find it on the main Express Account window, click on View > Refunds and you can create the invoices there.
  7. MrFinn, in this particular case, you may want to contact the NCH Software team so you can be properly assisted on this matter. It is likely the conflict is caused by a mismatch on the program's driver and your computer's audio driver. Contact the support team and they should assist you properly on this matter.
  8. In order to record using a MIDI keyboard you may want to plug the keyboard to your computer, launch MixPad and confirm your computer recognizes the MIDI keyboard. Then, click on Options on the track you want to record, click on record using MIDI device, select the keyboard you want to use. On MIDI playback options you can select different VST instruments if you wish to hear different sounds from the keyboard on the recordings. After you have set the MIDI keyboard as your recording device, you need to click on the record button on the track, and then on the record button on the playbac
  9. Hello, MoneyLine does not offer the option to combine any categories.
  10. I have tested the latest version of the program and I do see the play button at the bottom of the program's window. Here is a screenshot showing where I found the play button. Remember that if you have selected one note from the score, when you hit play it will only play the selected note and not the whole song.
  11. Hello Neil, are you able to play the original .wma files using your media player, or on Switch before you convert them? If you are not able to play those files, then converting them won't fix the issue. Also, when you are converting the files to mp3, click on Options next to the output format option (mp3), use the constant bitrate, set it to 192, and click on OK. Convert the files and test to confirm if they play fine on the computer and mp3 player.
  12. Hello, Crescendo is a program to write music sheets, it is not intended to be used as a music sheet reader or playback. That is the reason some features like Volta are not performed or read by the program as it is not intended for that.
  13. Hello Jose, when you are ready to export the project to your disc you may want to click on Export Video > DVD movie disc, select the burner you want to use to create the DVD disc and click on create. If you don't have this option in your VideoPad version, you may want to contact Software Technical Support for further assistance.
  14. Hello Virago, the issue with the audio and video being out of sync is because they are recorded at different speeds. Sadly, there is no specific settings you can try to overcome this issue, but you can try recording using different formats and encoders. It also depends on the source you are recording from, so you may want to check if the source offers different playback options or if you are trying to record from a web page, you may want to try using different web browsers to open the stream you are trying to record. If the issue remains, you may want to contact NCH Software support tea
  15. Hello, would this issue happen with all the mp4 files you try converting to mov or would it only happen with one file? Also, you may want to try using a different video encoder compressor to convert the video and contact the NCH Software support team for further assistance on this matter. To contact support you may follow this link Software Technical Support
  16. Chris75

    Midi messages

    Hello. Sadly, MixPad does not have the option to create MIDI events to send to external instruments. The only MIDI functions supported on the program is to playback or record audio.
  17. Hello. I'm not sure what you are trying to do with Crescendo and it may be better for you to contact directly the NCH Software support team for further assistance on this issue as it may require a screenshot showing what you are trying to do to confirm if that is something you can do with Crescendo. To contact NCH Software support team you may follow this link Software Technical Support
  18. Hello, Crescendo is intended for writing music and offers the option to use the midi player to play the score back, but the dynamics and other accidents on the score won't be read by the midi player.
  19. Hello, Sadly, MixPad does not offer the option to load drums loops to be used from the beat maker, however, if the drum loops are recorded in audio files then yes, you can add them as any other audio clip on the tracks and loop it or repeat it as you may need.
  20. Hello, and although the camera is capable of making good pictures, you can change the settings on the camera to adjust the quality of the images. In any case, when you export the slideshow as video file, could you try using the preset HD 1080p and click on create and confirm if the quality improves. For better assistance on this matter, you may want to contact the NCH Software support team directly through this link Software Technical Support
  21. Hello, Express Scribe uses your computer's speech recognition engine to convert the audio to text. Now, this Speech recognition engine requires "training" to learn how to understand the intonation an accent of the person speaking to achieve better results. The more you use the program and do the corrections needed, your computer's speech engine will make the adjustments to transcribe more accurate text.
  22. Chris75

    NO AUDIO

    Hello, do you have any headphones or external speakers connected on the computer when you try to record? If so, unplug the headphones or speakers and reopen Debut, then launch the streaming you want to record and test the program. if you are able to get audio playback, then you can reconnect the headphones or speakers and continue recording. In case the issues remain, you may want to contact support for further assistance.
  23. Hi, with the latest version of the program, every time you start recording on top of any audio file, the program will push the audio file as the new recording increases. So, it does not have the option to do different takes for the same section. If you split an audio file, the program will create a new tab for the new clip. You cannot have multiple clips on the same tab.
  24. Hello Jiub70, have you tested connecting the Black Star Amp to a different USB port on your computer? Also, check if there are any other programs trying to access or use the same interface as this may conflict with MixPad. You may want to check if there was any drivers updates done recently on your computer or if there are any pending driver updates for your interface or Preamp.
  25. Hello, you may want to confirm you are referring to the right program. This forum post is for RecordPad, but RecordPad does not have an option for photos; much less to upload to YouTube. RecordPad is a software to record audio from your computer. Regarding the support, due to the current world situation the workload has increased and it is taking a little longer for all support inquiries to be addressed efficiently.
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