Jump to content

Chris75

Support
  • Posts

    837
  • Joined

  • Last visited

Posts posted by Chris75

  1. Hello Scott Barton, keep in mind that the Unpaid accounts report only shows the last Invoice, and not all the outstanding invoices per computer. If the missing invoices are for customers that have more than one outstanding invoice then the program will only show that last invoice on the report. 

  2. Hello W4chr, the NCH Software licenses are not transferable over platforms, this means that if you purchase the license for your Android device you cannot use the same license on your Windows or Mac computer.   When you purchased on your Android, iOS or using your Apple ID those licenses are limited to the devices linked to the account you used to purchase.

    epat, If you have purchased the license for your Windows or Mac computer then you should be able to download the installer and make a copy of the installer file on a USB drive.  

  3. Hello Eileen Moore, I don't believe this forum is the best channel to get assistance on this matter.  If the reports are not coming up right it could be a matter of the money not going to the right accounts and that could be the reason why the numbers do not add up.

    You may want to contact the NCH Software support team for proper assistance on this matter.

  4. Hello studentofdeath,  when you are exporting the slideshow video, you may want to try exporting to your computer as Video File, select the preset HD1080p and click on Default quality /file size and set the Video Compressor Mpeg4 (Native) and the sound compressor mp3 (native) and sound format at 44100 hz, 192 kbps, stereo and test.

  5. Hello Lidlfish17,  I'm not sure what you mean by all files frozen, but it could be you were using the free trial and not the free trial period has ended and that is the reason why you cannot open the program.  This would also be the reason why you get the watermark Prism logo with the word free on it.  If you wish to use the full Prism version with no restrictions you may purchase a license from this link https://secure.nch.com.au/cgi-bin/register.exe?software=prism

  6. Hello, In this case, you may want to check if your email server requires a two-step verification to allow less secure apps to send emails.  This is a standard practice among email providers to avoid spam campaigns.   So, you may want to check with Yahoo and confirm if you have already set Express Dictate as a secure or allowed application to use your email server to send the dictations as emails.

  7. Hello Stevie Mcgee, currently the program does not have an option to set a predefined account for Deposit account, so on every invoice you would need to select which is the deposit account you wish to link this invoice to.

    Cactyys Totem, you can use different accounts to link to others on the chart of accounts, it all depends the type of account  you are creating and the accounting practices in your are.

  8. Hello CajunSpice, since the issue happens after it works fine for a couple of videos, then it is likely the issue to be related to drivers. would this issue happen when  you record your screen, capture from a webcam or external device? You may want to check if there are any driver updates you can apply, or that are being applied to the computer before the issue starts to happen.

    Also, in order to get proper support for this issue, it would be better for you to contact the NCH Software support team.

  9. Hello 3ntr4nc3r, if the registration code was accepted the full version features are automatically unlock. If this is not your case, you may want to contact the NCH Software support team and explain to them why you believe the full version features are not working. 

  10. Hello ShariB23, you are correct, the programs will only share the item's list when you are syncing Express Accounts and Inventoria.  Furthermore. the item's list will only copy from Inventoria to Express Accounts and will update when a purchase is submitted. However, everything related to orders, or managing inventory needs be handled in Inventoria, and the accounting part needs to be entered on Express Accounts separately.

    Regarding Copper and Express Accounts, these two programs do not have the option to sync or share information.

  11. Hello Redbluffer, Sadly, from the program there is no option to set the invoice's date other than on the invoice itself.  Neither there is an option to keep the last date you have selected on the last invoice.  In this case, it would be better for you to contact the NCH Software support team directly to get further assistance on this matter.

  12. Hello, the program has an option to link or create sub-accounts, you can have parent and child accounts, but the parent or header account will only work for subtotals and it won't accept cash posting directly to it.   Keep in mind that the program would only use the predefined type of accounts: Asset, Liability, Equity, Income, and Expenses.  You can create sub-accounts on any of these categories, but you cannot create new categories or account types.

  13. Hello Peter, Debut has a limit of 10 hours continues recording, after the time limit is reached the program offers the option to create a new recording and continue or to stop recording. You may want to check those settings under Debut > Options > Record > Limits.

    Also, keep in mind that recording continuously may create a file to large for your computer to handle.   Also, video recording  maybe an intense process for your computer depending on the format you are using to record.  You may want to try using different formats and encoders to find what your computer can handle better.  Sadly, there is no specific format or settings we can recommend as that will depend on the computer's specifications.

  14. The only free versions offered by NCH Software are the ones from the link posted before. If the trial period has ended on your computer, sadly, there is no way to extend it.  

×
×
  • Create New...