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Chris75

Support
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Everything posted by Chris75

  1. Chris75

    running reports

    Hi Jilly T, sadly at this moment MoneyLine does not have an option to select which account to use when pulling the report; all the reports in MoneyLine will include all the accounts you manage within the same installation.
  2. Hello Katie Hilmer, as N_C_H_josh has stated before, if your videos on YouTube have advertisings then you should use the Master's edition, and regarding the video you had lost, only if the project was saved is that you would be able to recover it, and currently, VideoPad does not have an autosave option.
  3. Chris75

    Event Reminder Set and Not Working

    Hello Andrew, I have tested Reflect and it did show the notification, it displays at the bottom right-hand corner of your computer's screen. There is no way to attach files to this post, but you can find the screenshot here https://files.fm/u/s5dgpwtq
  4. Chris75

    Need Export of Items Sold per Bill

    Hello AM SD, sadly as Telephony stated this program does not have a report that will fit your needs, and the workaround offered does not really get you all the details linked as you already figured. I don't believe it would be possible to get the data you request from Copper.
  5. Chris75

    Recording source/input

    Hello borate, sadly the audio source on Wavepad would be affected by the speaker's volume control unless you use an external soundcard or mixer to feed the audio into the computer which may bypass the speaker's control. I have tested this using a Creative Soundblaster E5 external soundcard and regardless the volume on the speakers the audio will obey the source (E5 soundcard).
  6. Chris75

    Auto Calculate Tax?

    Hello BigBankClub, sadly Express Invoice doesn't offer the option to assign specific taxes to customers.
  7. Chris75

    mixer to zulu

    Hello yeayeayea, you may want to open Zulu and click on File at the upper left-hand corner, then select options > Controller > Midi device and search if your DJ controller shows there. Keep in mind that you need to install the ASIO driver that came with the controller before the program can see it. Once you have selected the DJ controller device you may also use the default mapping or customize it to better fit your needs.
  8. Chris75

    Automatic stop recording when audio stream stops

    Hello Stephen, unfortunately at this moment SoundTap does not offer the option to automatically stop when the streaming stops.
  9. Chris75

    Not recording via codec

    Hi, please check that you are starting SoundTap before you are starting your audio stream. Please note that if you are using a web browser such as Internet Explorer to play an audio stream such as internet radio then you will need to start SoundTap before you start the web browser. Also, check if SoundTap is giving you any error messages in the logs.
  10. Chris75

    Popups

    Hello route66, sadly Moneyline does not have an option to disable those popup messages but is great feedback that Moneyline's developers will appreciate.
  11. Chris75

    FTP daily jobs

    Hello JSC. sadly at this moment Fling does not offer an option to schedule an upload to a particular time.
  12. Chris75

    Lost video

    Hello Sylver, The only way the project would lose the video files is if the original files were removed or relocated from its original file location. When you save the project as .vpj what you are saving is the cache memory of the project to recall it when you continue using that same project, so in order to save the videos too within the same project you may want to use the option File > Save portable project as and select where you wish to save the backup file, and when you select the folder to save the program will create a folder with "today" date and time when the project was saved and within you will see the .vpj file and the videos used to create the project.
  13. Chris75

    latency problems

    Hello Hove74, in this case since the tracks have different times what you may want to do is to use the option to Stretch or Shrink Clip so they all can match, to do that you may right click on the track you would like to edit and then select the option to stretch or shrink clip and then select the new length and click to select the option to keep pitch constant.
  14. Chris75

    Recoding large audio files on CD

    Hello, Express Burn won't compress the files to make it fit in your 800 MB disc, so you may want to use a different program to convert the files to compressed files to fit your disc. At this moment we offer Switch audio file converter and you can download it from this link http://www.nch.com.au/components/switchsetup.exe
  15. Chris75

    Problem setting up Emails

    Hello Layacc, this issue could be caused by extra security settings in your email known as two-step verification for Yahoo or Two-factor authentication for Apple ID, so you may want to check your email security settings or contact your email provider for assistance on setting up the two-step verification. Once that is done you may go back to Express Accounts and when applying the emails settings it should work.
  16. Chris75

    MAC and 64 bit

    Hello Daveo, NCH Software is fully aware of the Mac OS 64 bit transition and soon enough we will have the updated version for all applications. If you wish to receive a notification you may subscribe to NCH Software newsletter from this link http://www.nchsoftware.com/software/newsletter.html
  17. Chris75

    Interest on overdue accounts

    Hello Angelo, and I'm afraid the program does not offer the option to charge interests on overdue accounts, but it maybe a good suggestion for the developers. If you wish to share your feedback or any improvement suggestions you may follow this link http://www.nch.com.au/suggestions/
  18. Chris75

    How to diagnose YouTube export Failed

    In this case particularly you may want to contact NCH Software support team so they can send you a diagnostic version of the program to try collecting more details about the issue. Also, you may want to try testing if the issue happens only to large files? You may contact NCH Software support through this link http://nch.com.au/support/supportcontact.html
  19. Chris75

    "Locating Burners (Not Responding)"

    Hi Ad101867, have you tried reinstalling the program. The option "save movie" is not link to any drives but it is strange that it will freeze when you chose that option. One thing that you may want to check is to clear unused cache from the program which maybe holding the program down, and to do that you may open Videopad and go to Option (Preferences if you are using Mac OS), then go to Disk, and then click on the button Clear unused Cache Files. If the issue persist you may want to contact NCH Software support team for further advice.
  20. Chris75

    Deleted Invoices

    Hello Danish, sadly there is no way to recover the invoices if you deleted them.
  21. Hi Bolasz, I tested the program's version 5.00 and when creating an invoice the customers do show in Alphabetic order in my end, so I won't know what to tell you about this, but you may want to contact NCH Software support team if you can replicate the issue yourself.
  22. Chris75

    Batch Split & File Numbering

    Sorry Stvdio but Wavepad does not have the option to split audio files in batches, maybe Wavepad is not the right toold for your needs.
  23. Chris75

    Authorize Net Transaction Problem

    Hello, you may try reinstalling the program from NCH Software's website to confirm you are using the latest version released. If you already reinstalled then you may wish to continue reporting the issue through the support team so they can direct the issue to the right department.
  24. Chris75

    Soundtap does not record with Windows 8 and 10

    Hello, The issue you are reporting here could be a driver mismatch that is causing this issues, what you may want to try is to reinstall the audio driver on your computer, To do that you may want to contact the computers manufacturer and check for the latest audio driver for her computer model. Also, test if the issue happens when you try to record the stream from the same source?
  25. Chris75

    Fastfox not working on MAC

    Hello, please remember that this is a discussion forum and not a support channel, having expressed this take note that your description of Fastfox not working is too vague, it is not telling us if the program is not running or if the shortcuts are not expanding. You may want to contact NCH Software support team for them to provide you with a link to download the software version that works with your license, and keep in mind that the Windows version won't work on the Mac computer because the operating system is different and they use different architecture.
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