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Chris75

Support
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About Chris75

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  1. Chris75

    Debut video stopped only voice works

    Hello Starman, in this case, you may want to check if this issue happens with the recordings from different sources (streams). Also, if the frames are dropping as bad as you describe then it could be that your Internet speed or your computer's video card is not able to process that many frames per second. You may want to try using different browsers to open the stream source and stop any other program or application that may use your internet and video Card to avoid performance issues.
  2. Chris75

    sound registration issue

    Hello, In this case, you may want to try using the ASIO driver so you can set the right channel for each channel and record.
  3. Chris75

    Timeline Editing

    Hello Hernan, sadly WavePad does not have that feature and we appreciate the feedback you provided about this. We have forwarded this to the developers and if you have any other improvement suggestions you may send it directly to the developers through this link http://www.nch.com.au/suggestions/
  4. Chris75

    RECORDING ISSUE

    Hello Adv Nilesh Agarwal, and about the issue you are reporting, depending on the hardware you are using there may be some latency that occurs from the hardware itself. In MixPad options, there is a feature to adjust the latency. You may want to check your hardware's manual to confirm which is the latency on that hardware and adjust the program to match it. In case the issue remains you may want to contact NCH Software support team for assistance.
  5. Chris75

    AUTO-CAPITALIZATION FEATURE?

    Hello Crissie, sadly the program does not have an option to automatically make caps for the first letter of the text expanded.
  6. Chris75

    SoundTap without sound

    Hello idesbaldesDunes, remember that after installing SoundTap you need to restart the computer. Also, please launch SoundTap first, then launch the application or program you are going to be recording from and test the program. You may want to check and confirm that your SoundTap is set to record from speakers under Options and make sure to select the right device on your computer to record from.
  7. Chris75

    Invoice

    Hello Mariam, the only thing that you may want to check is the margins and logo hight, these are the only two things that you could have changed that may affect the way the invoices prints. You may want to make the margins narrower so all the information you have on the invoice will fit on one page.
  8. Chris75

    Clicking at cross fades when exported

    Hello Scott, this issue you are reporting has already escalated to the developers for further testing. Probably a fix is going to be released on a new software version.
  9. Chris75

    Express scribe on mac

    Hello gfremano, when you say the file was done on a Windows computer, you mean that the dictation was transcribed on a Windows computer or that you are trying to copy the installer from the Windows computer? If the dictation was transcribed using Windows there should be no issues to open the same dictation on Mac OS.
  10. Chris75

    Description column in Mobile phone

    Hello s250643, are you talking about the web access feature when you access it from a mobile device or are you referring to the mobile app of the program. In any case, please keep in mind that the program is offered as is and no customization is available to add or remove columns.
  11. Chris75

    Clipboard issues

    Hello Ana, sadly, there is no option to stop the shortcut to be copied to the clipboard.
  12. Chris75

    SWITCH - Conversion from WMA to MP3

    Hello Mandrake70, you may want to check if this issue happens with all the WMA files you try to convert. Also, check if you can convert to other formats successfully and if you wish to get support on this matter you may want to contact NCH Software support.
  13. Chris75

    PHOTOSTAGE SIDESHOW TEMPLATE

    Hello MichaelB, The program does not have an option to create templates, but what you can do is to create projects and save the projects as templates. So, in the program, you add the slides you wish to have for that one template then set the font for the text you would add and the animation. Once you have the basic configuration for your template then you may click on File > Save Project file and then select where in your computer you wish to save the project (template) and enter a name. Keep in mind that the project file would only create a cache image of the images you use on the slideshow, if those images are moved from the original location it would cause a conflict in the program. Once you have the project done you can open it at any time in PhotoStage and edit them to create a new slideshow and save it as a new project with a different name. Upon exit don't save the changes to the original project so you won't change the template.
  14. Chris75

    Customer Sub Accounts

    Hello JuanS, Express Accounts does not offer the option you are looking for, the payments can only be applied to one customer.
  15. Chris75

    Dropbox Failure

    Hello dbmtr, This is an issue that was already reported to the program's developer. Hopefully, a new version would take care of the Dropbox credential issues.
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