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About borate

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  1. Visit this page, explain the situation and include your old address. https://www.nch.com.au/support/regcontact.html There should also be a CHAT prompt where help may be available. After the licensing issue is solved, try this version. You might even test it now. Have you downloaded the completed project from the above link?
  2. Folks in this forum are very responsive, as seen above. As Nat verified, the project plays just fine, after making the balance slider centering adjustment. So you should see and hear the same result. If not, let us know. Please list the specs for your PC: CPU/GPU/RAM and free space on C/ For a short while, here is the 1080p export with flash frames corrected and full audio. Click DOWNLOAD to save it to your PC.
  3. https://www.nchsoftware.com/videopad/kb/1409.html What version of Videopad is in use? Try this one, with the caveat: updates are free for paid users up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info. Is the intermediate step truly necessary? https://support.google.com/youtube/answer/57407?co=GENIE.Platform%3DDesktop&hl=en You should be able to export in Videopad to the PC in a YT accepted format, then use their uploader. In attempting a direct YT upload from VP, be sure to give permission for VP to access your Google account.
  4. Rechecked this, and it does not happen in this version here. After deleting the default folder on the C drive, assigning cache to D:\VP_cache restarting VP writes those files to that folder. The default folder is not recreated. When starting VP and immediately Clearing Unused Cache Files prior to loading any clips, the D:\ drive folder is emptied.
  5. borate

    editing videos

    If this is a gap, enter Storyboard mode where it can be easily seen and deleted. If it's video, expand the timeline with the slider at the right-bottom of the window. That will allow for more precise splitting. To move the red-lined cursor frame by frame use the buttons under the preview window.
  6. Mp4 and AVI are containers for various codecs, some of which may perform better with certain projects. As an example, using their respective H264 encoders, a project here would not export as Mp4, but succeeded as AVI. How you describe handling the clips doesn't seem to be an issue. The 4K reference was an observation that very large files can bog down any editor.
  7. VP engineers are regularly apprised of issues, and quickly deal with those that are serious. Clearing Unused Cache Files prior to beginning a new production and perhaps prior to export isn't a bad idea. Performance deterioration over time hasn't been reported routinely, AFAIK. That said, there can be slowdowns when dealing with 4K material or very large files. In general, for best efficiency... Allow the sequence to fully cache (completed greens lines above thumbnails). If operation seems sluggish, consider employing PROXY editing. This approach is not exclusive to VP. There is no specified track number limitation. 50 have been seen in a project tested here. Yet, good practice and memory management suggests that they be kept to a reasonable level. At clean cut points where there is no content overlap, overlay new clips on lower tracks that already have content instead of adding a new track. Memory may be insufficient for some 4K projects, and export may fail or be partial. Output at 2K or HD resolution and the result should be good. Try the AVI container instead of the default Mp4.
  8. It is free for non-commercial use, but some features won't work. The scope of those limitations may vary from version to version. To avoid this, consider a purchase.
  9. Here, too, cache acts as expected. Pointed it to D:\VP_cache and deleted the default C:\Users\<user>\AppData\Local\Temp\ on drive C:. Restarted VP and caching went to D:\VP_cache. The default location was not recreated. However, there is a VP Audio cache on the C drive that apparently cannot be changed. When Clear Unused Cache Files was used after restarting the program, and before anything was loaded, all files vanished.
  10. Upload a snapshot or video or what you are seeing. Here's how... http://nch.invisionzone.com/topic/23659-tips-for-getting-help-on-this-forum/ If the problem is that the split pop up is vertical, instead of like this... that can be changed. Reinstall the program (no need to download again) and the pop up should eventually appear as above. This can take several tries. Nat, please post a picture or video of this as it's unclear to me what you see.
  11. Appears to be machine specific, as it works fine here. Drop a note to NCH and list your hardware specs. https://tinyurl.com/vueemd2
  12. Thanks for sharing your files. Imported both to the video bin, right-clicked and STABILIZED. No issue with either. Both looked good. Suggest you update to this version. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info.
  13. Try the export as an AVI. That should succeed in the non-licensed version. If it does not, install this version. Be sure to back up the project first.
  14. You never have to pay to upgrade; your licensed version will continue to function if you bought it outright, not on subscription. Newer versions released within six-months of purchase can be installed and licensed for free.
  15. Share your project here, on in private, and someone will be glad to check it out. Just follow these simple steps; takes but a few minutes... Here's how... http://nch.invisionzone.com/topic/23659-tips-for-getting-help-on-this-forum/ If it contains sensitive material link it in a personal message (PM). Click the envelope above. It won't be passed on or retained. Use FILE|SAVE PORTABLE PROJECT AS, not simply SAVE PROJECT, and don't forget to share it.
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