It was turned on, but that didn't help.
I've since registered the TRX, have the same problem there. It got to the point were I went back to VRS, it's slightly better, but it's just not usable for court without manually increasing the volume for the caller with wavepad.
Is it worth the hassle trying to record through the modem?
I tried to get it working through my SmartModem once, but finally gave up.
Or should I just go back to the digital voice recorder? Perfect quality, but I have to manually transfer calls.
I really don't understand why *I* can hear the caller, the voice recorder can hear the caller, but with VRS and TRX the caller is barely audible.