I have contacted tech support twice about this issue after purchasing the support plan. I have gotten no response besides my receipt for purchasing a support plan!
Debut is causing my computer to crash and go to a blue screen. When reading the dump file it shows the following:
crash dump file: C:\Windows\Minidump\022612-21169-01.dmp
This was probably caused by the following module: stdriver64.sys (stdriver64+0x261A)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF880065CD61A, 0xFFFFF88003777518, 0xFFFFF88003776D70)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\stdriver64.sys
product: stdriver.sys
company: NCH Software
description: stdriver.sys
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: stdriver64.sys (stdriver.sys, NCH Software).
Now also debut is saying that my trial version is about to expire. I purchased and registered the professional version. I have spent now $100 and now have software that crashes my computer, is about to "expire after only using it for two months" and I cant get anyone to respond. Anyone else having issues with NCH?
Has anyone else had this issue? I would greatly appreciate any help.