chuk1789

I have a Canon ZR850 camcorder that I've been trying forever to find a way to capture my videos to PC (apparently our friends at Canon didn't think this model through) I bought the NCH Video Suite to handle this, but appears to be yet another tool that doesn't work. Here's the deal: - As mentioned, the camera is a Canon ZR850 camcorder - Camera is set to Play and video mode (not picture mode) - Camera is connected to an HP Pavilion dv6000 series laptop with Windows7 OS - Camera is connected via 4pin to 4pin cable directly into the laptop (onboard port) - Computer recognizes the camera as confirmed through the computer (Control Panel > Devices and Printers) - NCH Video Capture software does not recognize the camera. It says "No device of this type present". So what the hell? What am I missing here? Looks like I may have been sold a loser on NCH? Or is that too harsh too soon?