Alison Inspire

Hello all I've been using Purchases / Enter New Accounts Payable to record money owed and then using Pay Payable to apply the payment once actually paid. This has been working well for some months now. I've added three bills today and for some reason the system has marked them all as paid or partially paid. I've looked for a way of reversing this but can't seem to find one. Also I'm not sure why this has happened in the first place. The three bills have been entered with no 'due by' date. Can anyone advise why this has happened and how to prevent it in the future and how to reverse the current payments? Any help is appreciated. Thanks Alison

Hi Graham Thank you so much - that works! Alison :-)

Hi everyone I've searched through the forum and found one answer to this problem but still couldn't find the solution in my free version on express accounts. (maybe the version has changed since then) Could someone please explain how to create a customer receipt for a payment made. I have set up all the requirements in the options part and can do a preview and see my receipt but can't figure out how to apply this to the customer payment. If anyone has the answer please let me know Thanks in advance Alison