Hi again,
I have found a bit more info
Basically the phone line/s come in on a "BT ASDH NTE 4u / 7a" the come out of that to a "ahpona Flash 8" which then goes out to the "ethernet" ports for each internal phone.
I was talking to the IT person that installed this but go lost as hes not great at explaining it straight! He said that I would need a gateway to go between the "BT ASDH NTE 4u / 7a" to convert it to a VOIP signal for it to work in IVM is this true? and that we would only need about 8 simultaneous outgoing calls at any one time.
Is this true (for the gateway part) would I need to also buy one of the recommend cards to use IVM or can i go straight out of the "BT ASDH NTE 4u / 7a" to the PC?
Hope someone can help as its driving me crazy!
Many thanks
Joe