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abbottdr

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  1. MarieC Couldn't agree more. I was very frustrated by this at the time: it felt like a scam, and now after some calming down, it still feels extremely misleading. I downloaded the two programmes on the advice of my accountant who has used them in Windows. Obviously, my experience ended up being very different. I have also since been refunded the money I paid for Express Accounts as the "paid" version for a Mac does not actually exist. VERY misleading. I'm not happy with either of these problems. Hopefully it gets sorted in the future, as I quite like the software.
  2. Hi. I emailed them about this, and it turns out there is NO paid version of Express Accounts for a Mac. I was refunded my money. It seems ridiculous that there is nowhere making this obvious on the site. Anyway, hope you all get your money back.
  3. There is no "Update Express Accounts" option in the "Apply payments" dialog as suggested in your support pages: http://www.nchsoftware.com/invoice/kb/1123.html This was a major reason why I paid for licenses on these two programmes. Hello. I cannot find the advertised option to update account information in ExpressAccounts from ExpressInvoice. According to the FAQs I should be able to do this: "When you receive a Payment, check 'Update Accounts' in the 'Apply Payments' dialog and you will be prompted for a temporary file name for an XML file. Then Express Accounts will be executed (or it will be downloaded and installed) and the Express Accounts Receipts window will appear." From http://www.nchsoftwa...ce/kb/1123.html But there is no "Update Accounts" option in the "Apply Payments" dialog. Anyone know if I'm doing something wrong? Cheers
  4. Hello. I cannot find the advertised option to update account information in ExpressAccounts from ExpressInvoice. According to the FAQs I should be able to do this: "When you receive a Payment, check 'Update Accounts' in the 'Apply Payments' dialog and you will be prompted for a temporary file name for an XML file. Then Express Accounts will be executed (or it will be downloaded and installed) and the Express Accounts Receipts window will appear." From http://www.nchsoftware.com/invoice/kb/1123.html But there is no "Update Accounts" option in the "Apply Payments" dialog. Anyone know if I'm doing something wrong? Cheers
  5. Hi everyone. I'm very confused after a couple of hours searching around for answers. I just purchased licenses for ExpressInvoice and ExpressAccounts (both for OS X). I activated those licenses and have registered ExpressInvoice. But I cannot find anywhere to register the full version of ExpressAccounts. If I goto "About Express Acccounts" in the 'ExpressAccounts' menu it says v1.05 Free Version, No registration required. Am I missing something, or have I just paid for a product that doesn't exist? Any help would be greatly appreciated.
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