lisalisa

I am having the same issues that you are having. It's been happening all day. In fact, a few times when I have stopped and walked away and then come back to finish a report it will have either gone back to 0:00 or will be minutes beyond where I left off. Now it is to the point that it is literally jumping back and forth in time and not allowing me to continue smooth playback. It's driving me nuts! Any suggestions from anyone? I too have deleted the files and re-uploaded them to no avail. This new Express Scribe has given me nothing but grief. I want the old E-Scribe back!

rwitt, If I could reach through my computer to give you a big ole smacker I would!!! Your suggestion worked better than any of the others on here. I have downloaded Express Scribe from 3.1 up to the most recent and none of them worked, all with that 0:00 duration. I used your suggestion after all other supplemental installs did not work. I wish I had noticed yours first. It would have saved me a lot of time and frustration. Thank you, thank you, thank you!!! You rock the casbah! -Lisa BTW, I registered just so that I could thank you.