Hi,
I have bought a text to speech voice called Audrey(www.nextup.com) which im using for my IVR system. It has been working fine with general speech and variables.
I have recently got another server to use a test environment. Its the same config as the other server and i have bought another IVR licence. I have installed Audrey and sapi 5.1 which was needed last time to recognise the voice. General speech works fine, she says the variables fine but then it wont go to the next OGM. Its doesnt error, it just hangs and does nothing. I cant find anything in the event logs on the server and im really stuck with it.
I will be very impressed if anyone has any ideas what this might be! Any information would be GREATLY appreciated.
Thanks,
Kev