SabinVI

Hello everyone. I am just posting this in case there are any other users wondering about Windows 7 compatibility before they buy this software. I am happy to report that the software works (my version is 5.02) but the hardware aspect can be a little more tricky. I first tried Windows 7 with two different voice modems. The first was a pretty high end Multitech PCI-Express voice modem (MT9234ZPX-PCIE). It is one of the best on the market today and has at least up to Vista drivers at the time of this writing. Compatibility wise as a modem it was flawless, but the voice quality was HORRIBLE. No way it could be used for a business with OGM. The second modem was an external Zoom voice modem with Vista drivers. The install was fine and everything worked fine except for the voice/wave drivers. Come to find out that any modem using a Conexant voice chipset on Vista OR Windows 7 will just not work. Google it for more info. Finally I broke down and bought a Way2Call Lite. More expensive than a voice modem but cheaper than a telephony board. I've only had it for a few days but have had GREAT results: WINDOWS 7 32-BIT WITH IVM 5.02 & WAY2CALL LITE: (64-bit doesn't work with Way2Call and may have compatibility issues with IVM) Sound quality: Excellent Tone detection: Excellent and Fast Compatibility: No problems yet except when I enabled End of Call Tone Detection (I am on an analog phone line through a cable modem) it crashes. End of Call Detection: Only software based works on my system, and is hit and miss. Seems better with landlines than cell phones. Call Transfers: Still setting this up but seems to work fine. If anyone else has had good results (or bad) with specific modems or cards in Windows 7, please share them here so that other users are aware.

Well, IVM official forum support is a joke. Thank you to the users though. You would think with such great software there would be a little more interaction from the developers. I do not think I should have to purcahse support just to get a basic feature working in the software, but that's just my opinion. For anyone else that reads this, I tried a couple other voice modems without good results. I finally broke down at bought the Way2Call Lite (www.way2call.com). Although more expensive than a voice modem, it is cheaper than a telephony board, and it works GREAT! I have only used it for a couple days now, but here are my results: WINDOWS 7 32-BIT WITH IVM 5.02 & WAY2CALL LITE: Sound quality: Excellent Tone detection: Excellent and Fast Compatibility: No problems yet except when I enabled End of Call Tone Detection (I am on an analog phone line through a cable modem) it crashes. End of Call Detection: Only software based works on my system, and is hit and miss. Seems better with landlines than cell phones. Call Transfers: Still setting this up but seems to work fine. Hope this info will help some people!

I actually already had that software installed to check out the modem's capabilities. The voice modem tester reports that everything works great. It sounds great too. It reports: Play\Rec (16bit 8Khz mono) SUPPORTED But it doesn't give information about how many different formats it supports. I can't believe I am having this issue with such a good modem. Every other aspect of the software is so great! If I but a cheaper modem will I have better results?

Has anyone figured out a fix for this? I just bought the software for $350 and the newest PCI-E Multitech modem for $150. It is all set up on Windows 7 32-bit connected to a traditional analog telephone line. Sound quality is horrible when someone calls, very scratchy and fuzzy. Is there a solution? Is it true that IVM uses the lowest quality encoding the modem supports and cannot be changed? I purposefully bought a $150 modem from Multitech because it was supposed be an extrememly high quality, if not the best voice modem on the market today. Please someone help if you can. Thank you very much in advance!

There are two versions of that same model number modem. They are: MT5634ZPX-PCI-U : This is the one you want. AND MT5634ZPX-PCI-U-NV : The NV stands for NO VOICE. You probably accidentally bought this one. I saw your review on Amazon so I think you already realized this. Hopefully this post will help others. I am just about to purchase the modem or possibly the new PCI-E version of it. May I ask you if you replaced the NV one? If so, how is the new voice one working for you?