I have downloaded ExpressScribe and the additional add ons so that it will recognize the sri files. Well it still won't recognize them. I downloaded them to C:/Program Files/NCH Swift Sound/SCRIBE. Did I do something wrong. It shows the file and it shows 00:00 minutes for duration of file. It is like there is nothing on it. What do I do? It plays the welcome message just fine. It is just those sri files.