Jump to content

nexphase

Members
  • Posts

    3
  • Joined

  • Last visited

nexphase's Achievements

Novice

Novice (1/7)

0

Reputation

  1. Using IVM Answering Attendant v4.11. Just installed a second TAPI voicemodem. Can I configure IVM to send each incoming call to a separate mailbox? I want each line's OGM to be different; a different company name and so, the incoming calls should go to different mailboxes. Is this possible? Thanks Tom
  2. I have some updates for this myself.... About 2 weeks ago, I setup multiple mailboxes. Again, this has been working until today. I restored the settings to before the multiple mailboxes and all is working correctly, using a single default mailbox. Could we have a corrupted mailbox or something like that? Tom Dunlap Nexphase
  3. We have been using IVM v4.11 for about 2 months, with a BCM Voicemodem (using the latest driver). Just today, we began having this problem. An incoming call seems to work correctly - IVM answers the call and creates the wav file in the correct mailbox. However, the line stays busy. I need to restart the IVM service to fix this. Also, the mailbox does not email the notification!!! I suspect some association between the problems. Tom Dunlap Nexphase
×
×
  • Create New...