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djakober

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Everything posted by djakober

  1. Express Dictate Version Release Notes Download Express Dictate for Windows here Download Express Dictate for Mac Intel here Download Express Dictate for Mac PPC here
  2. The following transcription practice files are provided as a resource for aspiring transcriptionists using the free Express Scribe audio playback software. These practice transcriptions can be helpful for transcriptionists learning medical, legal or general transcription, or for those practicing controlling audio playback with a foot pedal control. Simply download the files for playback on Express Scribe. In addition to the practice audio, the completed transcriptions are provided for you to check your work against when you have finished transcribing the sample. Link to free NCH transcription practice files
  3. The following transcription practice files are provided as a resource for aspiring transcriptionists using the free Express Scribe audio playback software. These practice transcriptions can be helpful for transcriptionists learning medical, legal or general transcription, or for those practicing controlling audio playback with a foot pedal control. Simply download the files for playback on Express Scribe. In addition to the practice audio, the completed transcriptions are provided for you to check your work against when you have finished transcribing the sample. Link to NCH free practice transcription files
  4. Hi, I can't answer your question directly, but have you entered a ticket at VideoPad Technical Support ? DJ
  5. Hi, As an update I also wanted to mention that the ability to pay on an invoice already marked with a soft payment reference is definitely a bug and will be fixed in next release. Invoices paid in full AND with a reference should not have the ability to make a payment from the invoice list screen against the already referenced and paid-in-full invoice. Additionally I was correct in my above assumption. Migrating from any version prior to the soft payment reference, there is no way to account for the PAID status in the older version when migrating because there was no payment reference in the old version. This makes it impossible to maintain the integrity of the payment reference system in the new version AND bring the old "PAID" status across. Hope this makes sense. DJ
  6. Hi Jerry, Apologies as your first support ticket made it's way into our SPAM bucket and was inadvertently deleted as SPAM by an administrator. You should have received a response to your follow-up ticket and detailed information by now - please send me a PM if you have not so I can look into the matter. DJ
  7. Submit a VRS Suggestion Submit a VRS Bug
  8. djakober

    Release Notes

    VRS French-language Version 5.33 Released 3/26/2010 (same features as English 5.31) VRS Spanish-language Version 5.33 Released 3/26/2010 (same features as English 5.31) VRS German-language Version 5.32 Released 2/19/2010 (same features as English 5.31) VRS Windows Version 5.31 Released 2/12/2010
  9. djakober

    Release Notes

    VRS Version Release Notes (English) Download VRS here (English)
  10. Submit a Pedable Suggestion Submit a Pedable Bug
  11. djakober

    Release Notes

    Pedable 2.01 Released April 18, 2010
  12. djakober

    Release Notes

    Pedable Version Release Notes Download Pedable here
  13. Submit an Express Scribe Suggestion Submit an Express Scribe Bug
  14. Express Scribe version 5.03 for Windows released 04/19/2010
  15. Express Scribe Version Release Notes Download Express Scribe here
  16. djakober

    Release Notes

    Axon 2.14 Released 4/15/2010
  17. Submit an Axon Suggestion Submit an Axon Bug
  18. djakober

    Release Notes

    Axon Version Release Notes Download Axon here
  19. Hi, I spoke with the lead developer. He is looking into this and does understand the issue. The biggest problem is that the "PAID" designation in prior versions was not even a soft payment reference like it is now, it was just an individual invoice status created at the time of payment, so it gets ugly when you start to consider how to design migration logic around a "PAID" status that is not associated with any payment in the old version. I will keep you posted. DJ
  20. Hi Ben, If you can enter your problem at this link EI Tech Support and include your attachment, they will be able to either assist you, or get your issue to development if applicable. I will make sure that the option for printing lists is on the ToDo list for a future release. These forums are not really a tech support channel, and I am not really a tech support engineer. Staff members are doing our best to keep an eye on the forums for potentially serious application issues, but it is not a medium anyone using our products should rely on for tech support from NCH staff. If you do not get feedback from the link above within a business day let me know and I can make sure it gets answered. DJ
  21. Hi Ben, At this time you can print payments, invoices, orders, etc. but you can't print out a list of all your customers as a whole. If you are using inventory for your items you can print an inventory list which will list all items with inventory turned on including their inventory level settings. Hope this helps. DJ
  22. Hi, Thanks for your suggestions. Please visit our business portal if you are interested in a corporate discount for an upgrade or a product, and fill out this form. If you are a confirmed legitimate corporation or business, and you are using our software for business operations, you will be eligible for a steep discount quotation. This link also provides information on our reseller policies. You may be eligible for our blanket licensing subscription plan - read more at the link provided above. Within the next several months we will have a portal where customers can enter their email address, and get all previous license key emails resent to their email address that was used to register, and also be provided with a link to the older version of the software application that the original license key email was associated with so they can download and install. This will be a self-service process. If you have tried a new version, did not have a backup of your old system, and were outside of the free upgrade window, please enter a support ticket at Product Registration Support and we will do our best to help you get back up and running on your old version. In many cases we are even able to supply the older version you were using depending on the product and the how old your version was, but not always. We are always able to manually resend your license key email. Whatever the case we will do our best to make sure you do not get forced into an upgrade that you did not desire. We can also go outside of our policies with solutions to your issues if your complaint or problem is valid. DJ
  23. Hi, Wayne - I deleted your posts. If you have issue with this feel free to send me a PM and we can take it up there. We are certainly open to constructive criticism of our policies - they are not all perfect, but slander and warez discussions will not be tolerated. The good news is that within the next several months we will have a portal where customers can enter their email address, and get all previous license key emails resent to their email addresses, and also be provided with a link to the older version of the software application that the original license key email was associated with so they can download and install. If you have tried a new version, did not have a backup of your old system, and were outside of the free upgrade window, please enter a support ticket at Product Registration Support and we will do our best to help you get back up and running on your old version. In many cases we are even able to supply the older version you were using depending on the product and the how old your version was, but not always. We are always able to manually resend your license key email. Whatever the case we will do our best to make sure you do not get forced into an upgrade that you did not desire. DJ
  24. Hi, OK - I understand now. The problem lies with transaction status when upgrading from a previous version. I will have a chat with the team about this. Yes if you could send me your backup file in case they ask for it. I will send you a separate email with my NCH email address for you to send your file. DJ
  25. Hi Graham, Confirmed that this is not being treated as a bug. I can certainly understand how you would feel it was a bug based on the way you might manage your invoices currently. I use EA and EI myself and had some difficulty getting used to this concept, but it became very workable for me once I started managing the customer accounts from the top down, rather than managing upwards from individual transactions. I can easily follow my payment references, and then chase errors if my reports are off, or a customer queries me. DJ
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