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tdgobux

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  1. tdgobux

    IVM doesn't answer

    I've searched the posts before posting this - i may have missed one, but here goes I subscribed to callcentric and have downloaded and installed all of the Axon components I am able to call out using either express talk or callcentric's softphones I am also able to dial the number that callcentric has provided me - and this is where i'm stuck. Once dialed, it rings and rigns until i get the automated leave a voice message - but i'm never prompted for the auto attendant. I just want to test that an external user can call the callcentric #, be prompted to enter 101 for user a or 102 for user b. Then, if 101 is entered, it would go to voicemail; if 102 is entered, the number would be transferred to an external line - but since i can't get the autoattendent going yet, i don't know what i'm missing. This seems like a fairly simple fix that i'm missing. A couple of things - the log from IVM: 09:10:53 Register authorization failed for sip:198@localhost 09:10:53 Error returned : 401 Unauthorized 09:10:53 Check username or password for the proxy server. 09:10:59 Register authorization failed for sip:199@localhost 09:10:59 Error returned : 401 Unauthorized 09:10:59 Check username or password for the proxy server. 09:12:25 Ringing on Line Simulator detected. Waiting until ring number 3. 09:12:25 Simulator 5555555555 [Answered] 09:12:25 Answered line [1000 "Simulator Line"] call number [7] cid [5555555555] did[simulator] drn[0 (0ms)] 09:12:25 Play file: C:\ProgramData\NCH Swift Sound\IVM\OGMs\VoIP Call Attendant Start.wav 09:12:35 Play file: C:\ProgramData\NCH Swift Sound\IVM\OGMs\VoIP Call Attendant Start.wav 09:12:43 Call disconnected 09:12:56 Ringing on Line Simulator detected. Waiting until ring number 3. 09:12:56 Simulator 5555555555 [Answered] 09:12:56 Answered line [1000 "Simulator Line"] call number [8] cid [5555555555] did[simulator] drn[0 (0ms)] 09:12:56 Play file: C:\ProgramData\NCH Swift Sound\IVM\OGMs\VoIP Call Attendant Start.wav 09:13:05 Call disconnected Any suggestions as to where to start would be appreciated?
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