I purchased a SwannSmart II Pro Modem (which is in fact a Motorola SM56 speakerphone modem). Read my email exchange with Swann regarding this:
Why is that? The package clearly states Voice, and that is the only reason why I purchased it. If I knew it did'nt have voice, I would never have bought it. Why does it state voice capabilities when it doesn't support such a function? This can easily be considered false advertising. Please explain why I cannot use this as a voice modem when the website clearly states voice capabilities?
Swanns response:
This modem is not TAPI compliant. Not all voice modems are TAPI compliant and in our experience most are not truly TAPI compliant.
We are sorry if this is a function you required. Please return the modem to place of purchase if you are not happy with its capabilities.
Unfortunately the information on the website is incorrect and belongs to a previous modem model. This modem does not have voice and supports the TAM feature only.
I have asked that the incorrect information be removed from our website straight away.
I apologise for any inconvenience this has caused.