Babumohanan

We can get this working through a plugin. Please contact me to develop the plugin. Babu We develop Plugins for NCH IVM.

Hi, This can be achieved through a Plugin. We can help you in this. Babu We develop Plugins for NCH IVM.

Hi, You will need an answering attendant like IVM. You will also require Plugins for IVM to handle switching questions and managing the answers and database. Perhaps a custom built front end application to review the answers will also do good. A trial version of IVM can be downloaded from http://www.nch.com.au/ivm/ Babu We develop Plugins for NCH IVM.

Hi, In the Telephony settings -> callcentric line settings : Sip Number -enter your callcentric phone number Password: callcentric password Server : callcentric.com Under Networking tab Uncheck Use UPnP Uncheck Use STUN Check Use static IP and set your 'Public IP address' to your static IP Restart IVM If this doesn't help goto http://www.whatismyip.com/ find your machine IP and use that in 'Public IP address' Babu We develop Plugins for NCH IVM.

Please send this to bmohanan@astoblue.com. Babu We develop Plugins for NCH IVM.

This may happen if the OGM transfers before it can catch all the digits into a variable. Can I see your OGM setup please(File-> Save IVR Program file) Babu We develop Plugins for NCH IVM.

Did you get any help for this? Do you still have this problem? Babu We develop Plugins for NCH IVM.

Hi Rich, We are ready to solve this for you for a small fee. If you want this please email me to bmohanan@astoblue.com. We partner with NCH in developing Plugin for IVM. Babu

Hi Neil, Try these steps if you require just one mailbox: Create OGM1: Under 'Message' tab set the 'Then' dropdown to 'Leave Message for Mailbox..' and select your mailbox name(Not default) Note: The caller is not required to enter the extension number Try these steps if you require more than one mailbox, with mailbox names set as phone extension numbers: Create a new OGM say OGMWelcome. Under 'Message' tab set the 'Then' dropdown to 'Go to OGM...' OGMGetInput. Create OGMGetInput. Under 'Key response' select 'Data entry'. Set variable name as 'boxNumber'. Set 'At End or #' to start OGMMailBox. Create OGMMailBox. On completion 'Leave message in Mailbox' - Set the mailbox name as '%boxNumber%' Test your system Babu We develop Plugins for NCH IVM.

Hi Rich, Create a new wav file say mywav.wav at your desired location. Create OGM1 Set 'End of the Message' to 'Record Wav File..' and set the wav file to mywav.wav. Press the 'Key Response' tab. Press 1 'Go to OGM..' OGM2. Create OGM2: Under 'Message' tab set 'Play external wav/Mp3 file' to mywav.wav Babu We develop Plugins for NCH IVM.

Hi, Problem 1: Lets say that you have 20 mailboxes named MyMailBox1, MyMailBox2... MyMailBox20. Create a new OGM say OGMWelcome. Set the OGM to play your welcome message "Welcome to my company enter the your mail box number after the beep <BEEP>". After completion set to start OGMGetInput("Go to OGM..."). Create OGMGetInput. Under 'Key response' select 'Data entry'. Set variable name as 'boxNumber'. Set 'At End or #' to start OGMMailBox. Create OGMMailBox. On completion 'Leave message in Mailbox' - Set the mailbox name as 'MyMailBox%boxNumber%' Test your system Problem 2 For this you will have to start another OGM configured to playback the file that has been recorded. In the Record Wav File window, set the wav file into which you wish to record. Under 'After Autostop' select 'Go to OGM' and set the name of the OGM that will playback the wav file. Babu We develop Plugins for NCH IVM.

Hi, We develop Plugins for NCH IVM. If you are looking for a specific solution then I can help you. Babu bmohanan@astoblue.com

Hi, We develop Plugins for NCH IVM. If you are looking for a specific solution then I can help you. Babu bmohanan@astoblue.com

Hi, We develop Plugins for NCH IVM. If you are looking for a specific solution then I can help you. Babu bmohanan@astoblue.com