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Cheyenne

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  • Location
    Cheyenne Wy

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  1. I have been having problems with dial tones not being produced by the IVM application. I know its not a hardware issue because I am able to generate tones with the test application that came with my modem. It appears to be a software issue with the IVM. I am using IVM 4.03 with AltoEdge SHT-8B(PCI) used drivers 4.7.19 - 4.8.0.1. What ever I do I can't get the IVM application to produce dial tones. What am I doing wrong?
  2. I am having same, problem. Using the test software I am able to perform a call transfer but when I use the IVM nothing happens. any help would be fantastic.
  3. its fixed in 4.0.3 but 4.03 will hang up on your users prior to getting that far. Any word on when 4.04 will hit the streets.
  4. I have a similiar problem, my IVM will not disconnect after a caller hangs up, I have updated the drivers as suggested by still no joy. This appears to be a common problem, I would hope there would be a common fix. If anybody has any suggestion to allow my system to recgonize a caller hanging up please let me know thanks Cheyenne
  5. I am having the same problem, I updated the drivers and still when a remote caller hangs up the IVM continues to play the recording. I have to wait until the OGM completes all the programing. I just bought the IVM software and SHT-8B/PCI (2.0) board as recommended by NHT. Not sure what is going on but it is tieing up my phone lines. Any help would be greatly appreateated . Thank Cheyenne
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