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kurtiswalsh

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  1. Greetings All, I recently migrated a client from Panasonic / Multitech equipment to Axon with Sipura equipment. All went well except for MOH. The SIP provider the client was using did not work with MOH. I contacted them, but there answer to the problem was use something other than Axon. Big help! This provider is on the Axon compatible list and for the most part works well with Axon. My client really likes his MOH. His company creates custom MOH and the clients love it when they call in. I needed to find a SIP provider that was fully compatible with Axon. It took some time, but I believe I've found one. The company is named QuantumVoice. I've done a day worth of testing so far and have not had any issues. I had to set 'Allows Replay Audio' in advanced line settings to get outbound calls to work. Other than that inbound, transfer, MOH all seem to be working fine. I just thought I'd throw this out here in case someone else is dealing with the same issues. Kurt
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