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E-mail attachments going into Express Scribe E-mail attachments going into Express Scribe

#1 User is offline   InFaith Icon

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Posted 06 November 2009 - 03:50 AM

Hi All,

I'm a fairly new user of this program. I had been using the old version, however, saw the new version, deleted the old and downloaded the new. Now, all my personal e-mails that have attachements going into Express Scribe when I try to open the attachment.
Don't have a clue what the problem is. Needless to say I can't open the attachment. Help.....

Thanks
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#2 User is offline   nchdl Icon

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Posted 08 November 2009 - 09:15 PM

View PostInFaith, on 06 November 2009 - 02:50 PM, said:

Now, all my personal e-mails that have attachements going into Express Scribe when I try to open the attachment.

How are you trying to open the attachments?

What file extensions do the attachments have?
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#3 User is offline   InFaith Icon

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Posted 13 November 2009 - 02:22 AM

When I open the e-mail I click on the little attachment symbol. Some files have a .wav but I've had some jpg and other files come through. I have found I can open a few e-mail attachments butthe majority of them go into the express scribe program. At that point I can hear to sound but cannnot see the visuale???? It's becomming rather annoying.......
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#4 User is offline   nchdl Icon

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Posted 15 November 2009 - 09:46 PM

View PostInFaith, on 13 November 2009 - 12:22 PM, said:

When I open the e-mail I click on the little attachment symbol. Some files have a .wav but I've had some jpg and other files come through.

It sounds like you have Windows configured to associate Express Scribe with those file extensions.

See the release notes for Express Scribe v4.35 for links to instructions on how to change file associations.

Scribe should only be associated with audio formats, and video formats if you have v5.00 or later. It shouldn't be associated with image formats like JPG.
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