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Switch Sound Format Converter

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No manual for Macusers - Bug - How to proceed

#1 User is offline   Torelia Icon

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Posted 13 September 2009 - 04:53 PM

Hello,

I am very grateful to VicH who posted following message on another forum:

Posted 20 August 2009 - 05:20 PM
Mac Users looking for the Manual:
There is a known bug regarding access to the Mac User Manual.
The work around is to right click on the application and select Show Package Contents--> Contents--> Resources--> Help--> index.html
That should get you to the manual.
Vic


because the advice works for Switch as well. Great relief!
When I purchased the software the manual was promised. After that I visited all of NCH's site, FAQs (no use trying the F1 on a Mac), Technical Support etc.... but no help found.
So: thanks a lot Vic!! :)

Torelia
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#2 User is offline   SGal Icon

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Posted 31 October 2009 - 04:02 PM

I have a Mighty Mouse and don't know how the "right click" instruction translates from this, but so far have had no luck locating the manual promised in the purchase and am feeling pretty antagonistic about this misrepresentation--if you tell me you're selling me software for MAC with a manual, that is what I expect and should get and shouldn't have to go searching all over the place to access it.

View PostTorelia, on 13 September 2009 - 12:53 PM, said:

Hello,

I am very grateful to VicH who posted following message on another forum:

Posted 20 August 2009 - 05:20 PM
Mac Users looking for the Manual:
There is a known bug regarding access to the Mac User Manual.
The work around is to right click on the application and select Show Package Contents--> Contents--> Resources--> Help--> index.html
That should get you to the manual.
Vic


because the advice works for Switch as well. Great relief!
When I purchased the software the manual was promised. After that I visited all of NCH's site, FAQs (no use trying the F1 on a Mac), Technical Support etc.... but no help found.
So: thanks a lot Vic!! :)

Torelia

0
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