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Zoom 3025C - Caller Id


Guest DaveJ

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I've been trying my existing IVM software with the Zoom PCI 3025C and am having problems getting IVM to detect the caller id - just says 'Unknown'.

 

I'm using WinXP Pro (SP2) - IVM 2.43.

 

The modem itself detects the caller id if you use hyperterminal and set AT+VCID=1. I have set this in the advanced settings of the modem in the control panel.

 

I live in the UK and use a BT line.

 

This is a recommended modem in the IVM FAQ as working with caller id, although an updated driver id needed (available from zoom technical support).

 

Does anyone have any details of this updated driver? - I have contacted zoom tech support and they say that I have the latest driver (CD PN 289-00177A).

 

Is there a known problem with the INF file?

 

Regards,

 

Dave J

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I've managed to track this problem down to a mismatch between the INF file and what is reported by the modem driver.

 

The modem reports:

TYPE = 01

DATE = 0903

TIME = 0917

NMBR = xxxxxxx

 

but the INF file does not detail the TYPE field (not sure what this is - Caller Id type?):

 

[CID]

HKR, EnableCallerID,1,,"at+vcid=1<cr>"

HKR,,CallerIDPrivate,,P

HKR,,CallerIDOutSide,,O

HKR,,VariableTerminator,, <cr><lf>

HKR, Responses, "<cr><lf>DATE = ", 1, 93, 00, 00,00,00,00, 00,00,00,00

HKR, Responses, "TIME = ", 1, 94, 00, 00,00,00,00, 00,00,00,00

HKR, Responses, "NMBR = ", 1, 95, 00, 00,00,00,00, 00,00,00,00

HKR, Responses, "NAME = ", 1, 96, 00, 00,00,00,00, 00,00,00,00

HKR, Responses, "MESG = ", 1, 97, 00, 00,00,00,00, 00,00,00,00

 

Since I'm not exactly sure what 'TYPE' means, I modified it to:

 

[CID]

HKR, EnableCallerID,1,,"at+vcid=1<cr>"

HKR,,CallerIDPrivate,,P

HKR,,CallerIDOutSide,,O

HKR,,VariableTerminator,, <cr><lf>

HKR, Responses, "<cr><lf>TYPE = ", 1, 96, 00, 00,00,00,00, 00,00,00,00

HKR, Responses, "DATE = ", 1, 93, 00, 00,00,00,00, 00,00,00,00

HKR, Responses, "TIME = ", 1, 94, 00, 00,00,00,00, 00,00,00,00

HKR, Responses, "NMBR = ", 1, 95, 00, 00,00,00,00, 00,00,00,00

HKR, Responses, "NAME = ", 1, 96, 00, 00,00,00,00, 00,00,00,00

HKR, Responses, "MESG = ", 1, 97, 00, 00,00,00,00, 00,00,00,00

 

This means that 'TYPE' it is interpreted as the name - ok for now.

 

This means that TAPI is now being sent the correct details.

 

Dave J

 

I've been trying my existing IVM software with the Zoom PCI 3025C and am having problems getting IVM to detect the caller id - just says 'Unknown'.

 

I'm using WinXP Pro (SP2) - IVM 2.43.

 

The modem itself detects the caller id if you use hyperterminal and set AT+VCID=1. I have set this in the advanced settings of the modem in the control panel.

 

I live in the UK and use a BT line.

 

This is a recommended modem in the IVM FAQ as working with caller id, although an updated driver id needed (available from zoom technical support).

 

Does anyone have any details of this updated driver? - I have contacted zoom tech support and they say that I have the latest driver (CD PN 289-00177A).

 

Is there a known problem with the INF file?

 

Regards,

 

Dave J

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  • 3 months later...
Guest Guest_Chris_*

I have the same modem and install CD and am trying to get it to work with other TAPI applications - without success!

 

http://www.talkingcallerid.com/ModemDriver.htm details missing spaces in the INF file for a PC-TEL HSP 56K modem, and I'm pretty certain that we have the same problem.

 

However, whilst I can modify the MDMZOOM.INF file within C:\Windows\inf, I don't know how to get windows to pick it up. The website above says to uninstall the modem and re-install using the modified INF file. However the install CD has the INF file buried in a CAB file, which I am not able to expand with WinZip.

 

How did you get windows to recognise your modifications?

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  • 1 month later...

i have the same modem with exact same probs , but have had no luck in getting it to work with any tapi software add ons at all

 

i e-mailed zoom with a history of what i had tried and a breakdown of all my problems and they sent a mail back saying that infact the zoom 3025C actually isnt TAPI compliant ....it is infact IS-101 which is slightly different and although some TAPI commands work with it ....alot wont

 

infact in my experience no caller id programs work with it at all , which then brings the question ....why produce a modem that has caller ID that can be used in Hyper terminal only

 

i have tried , YAC , Tapi-rex, talking caller ID, phone bot and others but non show any details of who is calling with the zoom 3025C , even after the usual AT commands have been sent to the modem to start CID

 

if any one is reading this and DOES have a working caller ID 3025C that shows all the callers details in any add on progy , i would dearly love a copy of there inf file

 

and as for getting the changed inf to become added to the registery instead of re-installing , right click the file in question and at the top of the pop up window you should be able to see install , select that and that should write the file to the registry for you :D

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  • 1 month later...

UK caller ID Modems

=============

There are forums that I came across and suggested that the Zoom 3025C (model C) do support caller id under Windows XP with .inf changes. But I have no luck with that.

 

Good news:

 

The Hayes Accura PCI, 15357-72C (ebuyer.com) does produce caller id in Windows 2000, but NOT in XP. (At+VCID=1 in HyperTerminal))

 

US Robotics (external) message modem, USR015630B (ebuyer.com) does produce caller id in Windows XP (AT#CID=1). However, I have not tested in Windows 2000.

 

If anyone knows of a USB modem which produces UK Caller Id, I would like to know about it. Please email me at propertychoice@hotmail.com

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  • 2 months later...

Enabling UK (BT) Caller ID for ZOOM PCI MODEM

 

This driver modification works for the Zoom PCI modem (p/n 3025-72-00CF) and the fix may be good for other modems that see the Caller ID in Winterm mode but not in TAPI enabled apps like MCE, YAC and TapiRex

 

To enable Caller ID (UK BT standard) do the folllowing

 

1. Locate the driver file /Program Files/Zoom/XP/cxt10b4k.inf. In notepad or other text editor, make the following changes:

 

a) Modify the line containing the version number (not strictly necessary but it will help you to verify that the driver has been updated later)

 

DriverVer = 06/17/2006, 173.038.000.005

 

B) Now locate the Caller ID [CID] section. It should look like the first example below - replace it with the second example:

 

 

[CID]

HKR, EnableCallerID,1,,"at+vcid=1<cr>"

HKR,,CallerIDPrivate,,P

HKR,,CallerIDOutSide,,O

HKR,,VariableTerminator,, <cr><lf>

HKR, Responses, "<cr><lf>DATE = ", 1, 93, 00, 00,00,00,00, 00,00,00,00

HKR, Responses, "TIME = ", 1, 94, 00, 00,00,00,00, 00,00,00,00

HKR, Responses, "NMBR = ", 1, 95, 00, 00,00,00,00, 00,00,00,00

HKR, Responses, "NAME = ", 1, 96, 00, 00,00,00,00, 00,00,00,00

HKR, Responses, "MESG = ", 1, 97, 00, 00,00,00,00, 00,00,00,00

 

[CID]

HKR, EnableCallerID,1,,"at+vcid=1<cr>"

HKR,,CallerIDPrivate,,P

HKR,,CallerIDOutSide,,O

HKR,,VariableTerminator,, <cr><lf>

HKR, Responses, "<cr><lf>TYPE = ", 1, 93, 00, 00,00,00,00, 00,00,00,00

HKR, Responses, "DATE = ", 1, 93, 00, 00,00,00,00, 00,00,00,00

HKR, Responses, "TIME = ", 1, 94, 00, 00,00,00,00, 00,00,00,00

HKR, Responses, "NMBR = ", 1, 95, 00, 00,00,00,00, 00,00,00,00

HKR, Responses, "NAME = ", 1, 96, 00, 00,00,00,00, 00,00,00,00

HKR, Responses, "MESG = ", 1, 97, 00, 00,00,00,00, 00,00,00,00

 

2. Save the modified file - good idea to save a copy of the modified driver to Desktop (or elsewhere) in case you need to uninstall the modem and/or reinstall from CD.

 

3. Load the new driver:

 

Start >> Control Panel >> Phone & Modem Options >> Modems tab >> highlight modem >> Properties >> Driver tab >> Update Driver.

 

At this point you will see the Hardware Update Wizard. You must force reinstallation of the driver, so follow this procedure EXACTLY:

 

? "Connect to Windows Update?" Select "No, not this time". Click Next

? Select "Install from a list or specific location". Click Next

? Select "Don't search. I will choose the driver to install." Click Next

- Make sure "Show campatible hardware box is checked" & select the Modem. Click "Have Disk"

- Browse to your modified driver's location e.g. C:\Program Files\Zoom\XP

- select the driver file cxt10b4k.inf. Click OK. Click Next

- Windows logo testing warning. Click "Continue Anyway"

- Click FInish.

 

Driver Version on Driver tab should show your new version number

 

 

4. REBOOT

 

 

5. If you are using a telephony app like TapiRex or the MCE telephony you may need to play with the settings to get Caller ID to show. You can test your line by using the BT ring back service - dial 17070. If you are happy dabbling in the windows registry (Start - Run - regedit - OK) you can check out the driver settings before & after by navigating to:

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current Version\Unimodem\DeviceSpecific\Zoom V.92 PCI Voice Faxmodem...\Responses

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