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pyz01

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  1. OK - so the upgrade to Windows version 11.08 happened back in early May. I reported this bug in late May. I had a support ticket in since May 30. It is now almost August 30 (3 months later) and there is still no resolution. Obviously, this is NOT considered a priority and therefore I have abandoned the product and cannot recommend it. Being able to customize an invoice for your business is a very important aspect of what the software should allow. Absent a fix, this is not a serious product for any business. Sorry -- just stating the facts as they are.
  2. Dmitri -- I understand your frustration. To the best of my knowledge, the customizations are limited in the paid version to the same that you are seeing in the free version. So, the logical course of action would be to request an enhancement. But your logic would be flawed. From what I hear, the enhancement list for the accounting software is quite long. I have seen a request for an Australian tax report that has been on the boards for over 2 years. Additionally, in windows version 11.08 - a bug was introduced with the customized style sheets for invoices -- and that still not been fixed (it's been at least 7 weeks - which is too long for a commercial piece of software). Please don't misunderstand me. I think the accounting software is very good and does a good job. However, it is not a primary revenue generator for the company -- so my guess is that it probably has a lower priority in terms of getting attention/enhancements added. Just my 2 cents worth.
  3. Dmitri -- as long as you are NOT using version 11.08 for Windows (which has a bug that has not been corrected yet), you can do this by selecting/changing and customizing the invoice page layout. Once you have decided on the invoice layout you want, you can select the Purchase Order in the Options menu and change the column titles there. Just be aware that while you can change it - your choices appear to be very limited for the Purchase Order.
  4. Waited for tech support advice and it never came. The only way to get around this bug is to revert back to version 11.0. I too, would like to be advised once the bug is fixed - Thanks.
  5. Thanks for the reply n1x1. I have opened a support ticket, but they keep asking me for my license number. I am not a licensee. I am retired and do not have a license. I merely use the software for my wife's embroidery business (one person). More information: First, the page styles for the following are missing the details: Custom and all sharp xx and Simple lines xx, pages. (FYI Wave page styles are missing invoices details as well - just looked). Second, if you take an existing invoice page style and make any customization, it only keeps the customization for the time you have the software open. Once you close out of the software and re-enter, any customization is gone and the invoice details are gone. So unfortunate. This only occurred after the upgrade to the Windows 11.08 version. And the sad part is -- going back to the 11.0 version will be ok -- but I will have to re-customize the invoice since the detailed customization was lost. But that is what I will do -- try to go back to the older version until they can fix this.
  6. Upon upgrading to version 11.08 for Windows, the custom invoice layouts were all lost and must be reformatted. In fact, even when trying to customize the invoice layout several of the page styles are missing the invoice details. While you can customize the top of the invoice, none of the invoice details are included. Then when looking back at the old invoices, all the invoice details are gone. This is not good. Cannot see any invoice details in the history of invoices since the layouts are compromised (not showing details). Update -- upon editing the existing invoice templates, the invoice details remain only for the session. Once you re-enter the system, the customization is lost and the invoice detail go missing again. Every time you enter the software -you must edit the page style template to get the invoice details. Something is amiss.
  7. After working with this - I figured out the answer. One of the suppliers had that balance as a CR balance of 558 (or -558). After altering the starting balance by the exact amount (the opposite of), the figure recalculated to 0 and all is well. Thanks for NCH software technical support David and Christian for their help.
  8. I have a couple of thoughts. You say you downloaded and added a whole bunch of accounts. It's possible that if you downloaded the paid version first - that now when you download the free one - that there are remnants of the paid version still on your machine - so the software automatically reverts to the paid version. I think you should do the following: De-install the paid version. When you de-install, make sure you use a good de-install package to get all old remnants of anything you had before off your system. This would include any registry entries (if you are using Windows). If you are using MAC - I cannot speak for that one. After you have de-installed the paid version and run the de-installer to make sure the old remnants are gone, now install the free version and it should work. The way you will be able to tell is that the screen asking you to certify that you have less than 5 employees should come up when you open. I have been running the free version for over 4 years for my wife's embroidery business (she is a sole proprietor/operator). It does an excellent job.
  9. Have submitted ticket today. This is minor display bug. Just annoying more than anything else.
  10. I have discovered a minor display bug on the software main screens. As I was doing some testing, I entered a number of bills and paid them. But I have zeroed out the Accounts payable (i.e., AP in the Chart of Accounts shows a 0 balance. I have also deleted all the bills and payments and journal entries for AP. So, the AP balance should be 0 -- yet on the main screen in the bottom left-hand corner I have the following: Checking Account: $16,000 Savings Account: $0 Accounts Receivable: $66.00 Accounts Payable: -$558.03 Income: $66.00 Profit: $66.00 The AP amount should be $0 - but it has retained an old value from when I was testing AND there is no way to get it to display $0 (which is what it should be). I exited the program and went back into it. I also verified that there are no AP entries in the program and no AP entries in the log. In the Chart of Accounts -- the balance for AP is $0. Has anyone else witnesses this? Thanks for the replies. (P.S. - I have reported this as a display bug).
  11. Just curious -- on the Express Accounts home page - there used to be a link for the free version for companies that had less than 5 employees. I used to regularly use this link to update my version of Express Accounts for my wife's embroidery business (single employee-business owner business). I no longer see the link and was wondering where the link is to download the free version of Express Accounts so I can update her version to the latest version. Is the software still free/available for single employee-business owner businesses? Thanks for the reply.
  12. Thanks elk -- worked like a charm. Appreciate your assistance.
  13. Purchased a new computer and would like to know the easiest and/or fastest way to move the application and data to the new computer. I can download the app from the website and enter in any license info -- but it's the data that I am unsure how to get to the new computer. Anyone with insight they could share would be appreciated. Thanks! Ken
  14. SnC - Excellent! That works. That is a good workaround since I do not use the description field for anything. I can place the supplier name there and then export to Excel and it will give me what I want. Thank you! (PS -- I still think NCH should consider the report - but that is just my opinion).
  15. Thanks -- but I tried that and it does not include any direct payments. In many small businesses -- like mine -- we pay for many purchases with cash/direct payments. If you look, this report only includes account payable transactions - which for a small business - may be very little. Still hoping that the suggestion will be considered since it is a valuable report for a small business to know how much they have spend with any specific vendor/supplier.
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