dchellk Posted October 26, 2007 Share Posted October 26, 2007 I have a Conexant D850 PCI V.92 Modem and have installed TRX Call Recorder. I know that this is a voice modem, but I cannot record voice calls. Can anyone help me figure out what I need to do in order to make the recorder work properly with this modem? Link to comment Share on other sites More sharing options...
stuffa Posted December 11, 2007 Share Posted December 11, 2007 I have a Conexant D850 PCI V.92 Modem and have installed TRX Call Recorder. I know that this is a voice modem, but I cannot record voice calls. Can anyone help me figure out what I need to do in order to make the recorder work properly with this modem? I have just run into the same issue, I was wondering if your have found a solution. cheers Link to comment Share on other sites More sharing options...
mikehnj Posted December 23, 2007 Share Posted December 23, 2007 Did you find a solution? I have the exact same problem.. I was thinking that it was my software? and by the way, is version 5.10 the latest in VRS? Link to comment Share on other sites More sharing options...
DonFritz Posted December 23, 2007 Share Posted December 23, 2007 What I found on the internet didn't show that modem as TAPI compliant. It may be but it didn't say anything about that in the specs. That's the first thing to check. Don Link to comment Share on other sites More sharing options...
stuffa Posted December 23, 2007 Share Posted December 23, 2007 What I found on the internet didn't show that modem as TAPI compliant. It may be but it didn't say anything about that in the specs. That's the first thing to check. Don I search a fair bit, and what I found was that I is not 100%TAPI compliant, I found some "alternate" software would work quite well, but all ran into problems. When testing for compliance/ support I queried using the AT commands. The modem does not support the featires required, in particular the AT#CLS command is not supported The is the diagnostic output from may machine running the lattest driver from dell. ATQ0V1E0 - OK AT+GMM - +GMM: Conexant D850 56K V.9x DFVc Modem AT+FCLASS=? - 0,1 AT#CLS=? - COMMAND NOT SUPPORTED AT+GCI? - +GCI: 9 AT+GCI=? - +GCI: (00,01,02,03,04,05,06,07,09,0A,0B,0C,0D,0E,0F,10,11,12,13,14,15,16,19,1A,1B,1 C,1D,1E,1F,20,21,22,23,24,25,26,27,28,29,2A,2B,2C,2D,2E,2F,30,31,32,33,34,35,36,3 7,38,39,3A,3B,3C,3D,3E,40,41,42,43,44,45,46,47,48,49,4B,4C,4D,4E,4F,50,51,52,53,5 4,55,56,57,58,59,5A,5B,5C,5E,5F,60,61,62,63,64,65,66,67,68,69,6A,6B,6C,6D,6E,6F,7 0,71,72,73,74,75,76,77,78,79,7A,7B,7C,7D,7E,7F,80,81,82,83,84,85,86,87,88,89,8A,8 B,8C,8D,8E,8F,90,92,93,94,96,97,98,99,9A,9B,9C,9D,9E,9F,A0,A1,A2,A3,A4,A5,A6,A7,A 8,A9,AA,AB,AC,AD,AE,AF,B0,B1,B2,B3,B4,B5,B6,B7,B8,B9,BA,BB,BC,BD,BE,BF,C1,C2,C3,C 4,C5,C7,C8,C9,CA,CB,CC,CD,CE,CF,D0,D1,D2,D3,D4,D5,D6,D7,D8,D9,DA,DB,DC,DD,DE,DF,E 0,E1,E2,E3,E4,E5,E6,E7,E8,EB,EC,ED,EE,EF,F0,F1,F2,F3,F4,F5,F7,F8,F9,FA,FB,FC,FE) ATI1 - 255 ATI2 - OK ATI3 - SoftK56V_B2.1_V7.06.00.50 ATI4 - Conexant D850 56K V.9x DFVc Modem ATI5 - 009 ATI6 - SoftK56 CModem Version 12 Rksample Version 342 ATI7 - 255 Apparently there are some 3rd party drivers arround, but I found an alternate method to acheive what I needed so I didn't persure it any further. If I need to, I will just purchase one of the "supported/known to work modems" as they are not very expensive, and I was spending way to much time on the problem. Link to comment Share on other sites More sharing options...
DonFritz Posted December 24, 2007 Share Posted December 24, 2007 You may try to look at their website to see if they have a newer driver that may work better. Don Link to comment Share on other sites More sharing options...
stuffa Posted December 24, 2007 Share Posted December 24, 2007 You may try to look at their website to see if they have a newer driver that may work better. Don Yep. I did check that. I do have the latest (DELL) driver. I also tried chasing down drivers provided by the card manufacturer (Anatel), and the chip manufacturer(Conexant, Now Rockwell), but all to no avail. If anyone ever finds a driver that works. I would love to know. Link to comment Share on other sites More sharing options...
Wendy Merritt Posted May 1, 2008 Share Posted May 1, 2008 I tried a Conexant RD01-D850 which is what I assume you are referring to. It did not work. I did find an updated driver at http://members.driverguide.com/driver/deta...driverid=575484. It didn't work for me either. Please let me know if you get this thing working. I went out and purchased a USR5699B and it won't work either. grrr I am getting frustrated. I haven't even gotten to try the program yet. Wendy Merritt www.startgettingresults.com Yep. I did check that. I do have the latest (DELL) driver. I also tried chasing down drivers provided by the card manufacturer (Anatel), and the chip manufacturer(Conexant, Now Rockwell), but all to no avail.If anyone ever finds a driver that works. I would love to know. Link to comment Share on other sites More sharing options...
pythonpoole Posted May 2, 2008 Share Posted May 2, 2008 Wendy, you can't just use and old data/fax modem with IVM. Because IVM is used for voice telephony applications and not just data streams, there are some specific requirements for the hardware. These requirements are: 1) The modem is TAPI compliant 2) The modem has a Voice feature, often labelled as "voice modem" They tend to sell for around $30 (compared to a regular data/fax modem which sells for $5 - $15) Any modem which does not meet those requirements either won't show up in IVM's device list, or will simply fail to work properly with the software. Please check with the manufacturer to make sure these features are supported before purchasing the modem. Also, this page on NCH's website will help you determine the compatibility your modem (or one you plan to buy): http://nch.com.au/ivm/modems.html Link to comment Share on other sites More sharing options...
jsb111 Posted December 24, 2008 Share Posted December 24, 2008 Conexant D850 56K V.9x DFVc Modem for my Dell E521 Though DFVc stands Data, Fax, and Voice compatible, this modem is not truly Voice compatiable Both these AT commands indicate it is not a voice modem. AT+FCLASS=? - 0,1 AT#CLS=? - COMMAND NOT SUPPORTED Dell Quality contol strikes again. Link to comment Share on other sites More sharing options...
croft Posted August 15, 2011 Share Posted August 15, 2011 I have a Conexant D850 PCI V.92 and it worked fine originally when I had Trx V 4.20. I had to update to V 4.31 because I had to set up a new Hard Drive on the same machine and the program states it cannot use it because it is not 100% Tapi complient. Link to comment Share on other sites More sharing options...
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