Export issue

[Firsttimeuser]

Dear All,

you hopefully can solve my problem:

I am using videopad at first time, was working day&night with a wedding video and after I finished tho work with it began the export process to my hdd (fhd res, 25 fps - i captured it in canon mov file, fhd, 25 fps). It took cca one hour. I opened the exported video file but only black screen with voice. I exported mp4 and mov as well - there is a same problem.

When i chose export to directly youtube it worked properly. But this method is not okay for me because i need to have the video file to give it to the just married couple.

Have you met with this problem? (Once again: only black screen appears with sound. The file is huge as a fhd file in general)

 

Thank you for any help or idea to fix this.

[c_major]

This is a known issue happen only in the current version. Videos generated by h.264 and h.265 codec not recognized by Windows Media Player.

The videos can be played correctly in other players e.g. VLC.

You can either try an early version of VideoPad or try export via MPEG codec.

[Nationalsolo]

Hi

These export setting should work OK...

Once you have finished editing..

• Click Export and select Video File
• Save to:  Enter a save destination using Browse or leave the default destination
• Preset: Click the down arrow and select a suitable resolution (e,g, HD 1080p)
• File Format: Click the down arrow and select .avi
• Resolution: Leave the default (1920 x 1080 - You Tube 1080p)
• Frame Rate: set to 25 fps
• Constant frame rate: Tick
• Click Encoder Options and under the Video compressor down arrow menu select MPEG4 (Native)
• Click OK
• Click Create

That should export a video that will play in VLC as well as WMV

Nat

[Firsttimeuser]

Thank you very much @c_major

I have installed the vlc. Video appears nicely.

Thank you for your advice @Nationalsolo

Im going to try the settings that you have written to check the wmv compatibility.