davep Posted February 22, 2017 Share Posted February 22, 2017 Hello Forum, I'm new here so please forgive any lapses in terminology. I just had an unexpected power outage on my PC whilst capturing a large video recording of some live data on the internet. The result is that I have the untitled video file, but it will not play. I am wondering if it can be recovered as it contains information I need. I checked the file properties against another recording I made a couple of hours earlier and the resulting difference can be seen in the attached picture. I tried to convert the .avi file but it will not load in the file converter I suspect as the properties are missing. When I right click on a working recording and check properties, the genral and details tabs contain information When I right click on the non-working recording to check details, the general tab contains the usual information, but the details tab is empty Does anyone have any suggestions how I might recover and use the video file? In the attached picture Untitled 43.avi works fine as I expect (I stopped the recording normally) but Untitled 44.avi does not play as it was subject to the PC shutting down before I could manually stop the recording. Any help would be greatly appreciated Regards David Link to comment Share on other sites More sharing options...
clemenzina Posted February 22, 2017 Share Posted February 22, 2017 Sadly, I have never been able to recover any recording that wasn't properly "finished off" by Debut. It's a problem I've Googled several times but never found a solution. I can't remember if I've ever written to Debut Support about it. Link to comment Share on other sites More sharing options...
Gekker Posted February 22, 2017 Share Posted February 22, 2017 Hello @davep Unfortunately, the file was corrupted due to the power outage and cannot be recovered. Link to comment Share on other sites More sharing options...
davep Posted February 22, 2017 Author Share Posted February 22, 2017 Thank you both for your help! Very much appreciated Link to comment Share on other sites More sharing options...
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