momma5 Posted January 12, 2017 Share Posted January 12, 2017 Help PLEASE I am trying to do end of year reports, (which i just did in the middle of December for the bank)and it tells me "There is no information for this request", but if i go into my invoices, revenues journal and all my expenses and everything is there. I have contacted tech support to which i have yet to receive an answer. Does anyone know how to fix this please!!!! Link to comment Share on other sites More sharing options...
Tsam Posted January 13, 2017 Share Posted January 13, 2017 Help PLEASE I am trying to do end of year reports, (which i just did in the middle of December for the bank)and it tells me "There is no information for this request", but if i go into my invoices, revenues journal and all my expenses and everything is there. I have contacted tech support to which i have yet to receive an answer. Does anyone know how to fix this please!!!! the notification "There is no information for this request" means you selected the wrong dates from the report filters, OR, you are using a report that holds no data, please review. For this type of issues I will suggest to contact NCH support directly and attach a copy of your Express Accounts back up file explaining the case, so they can review and assist. Link to comment Share on other sites More sharing options...
momma5 Posted January 13, 2017 Author Share Posted January 13, 2017 the dates are right and the trial balance is right, it just wont convert that information to the income statement. Link to comment Share on other sites More sharing options...
Sonick Posted February 20, 2018 Share Posted February 20, 2018 Did anyone get any help with this issue. I too am having the same issue. My dates are correct and there is data that I can see in the individual ledgers Link to comment Share on other sites More sharing options...
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