BlackDisplay Posted December 27, 2016 Share Posted December 27, 2016 Hello MixPad community, as you can guess by the title of this topic I am having some issues with recording anything in MixPad. The recording randomly stops, with no pattern whatsoever. I think at this point I have seen almost all the possible combinations. I tried figuring out the issue but even with no inputs whatsoever it still behaves like that. I am recording with an Audio Interface, using its ASIO driver and everything, in terms of recording itself, is working properly. I checked the processor while recording and it used about 4% of it's capacity and there is a sudden spike to around 10% when it stops recording. At this point I am at a loss because I tried everything I personally could think of. I tried spamming the record button, I tried recording an empty track and then record another real one but without any effect. The second one stops recording randomly again. I can confirm that this issue has to do with MixPad because I downloaded a free recording software just to see if it was my interface and the stopping didnt occur then. But of course I want to use MixPad to record and mix. With the random stops I cant work properly so I hope that you can help me solve this. It is frustrating. My regards Link to comment Share on other sites More sharing options...
Chris75 Posted December 28, 2016 Share Posted December 28, 2016 Since this issue is random but consistent the best option is for you to contact NCH Software support team to get better assistance. You may submit your support request through this link http://nch.com.au/support/supportcontact.html Link to comment Share on other sites More sharing options...
BlackDisplay Posted December 28, 2016 Author Share Posted December 28, 2016 Thank you kindly, I will contact them immediately and am thankful for your assistance. My regards Link to comment Share on other sites More sharing options...
BlackDisplay Posted January 1, 2017 Author Share Posted January 1, 2017 Hello, short update: This problem still persists and the tech team is at work. But if anyone still has inputs, ideas etc. I will gladly accept any sort of help. It is really a shame and I hate this problem. My regards Link to comment Share on other sites More sharing options...
Eric R Mena Posted March 16, 2017 Share Posted March 16, 2017 The same problem I have with MixPad Multitrack Mixer (Master's Edition) and I communicated several times with technical support and I ask questions and suggestions that I make to the letter but equally, I still frustrated, the stops is also random and is from MixPad , To continue so I will have to request a refund, just 5 days ago that I bought the service. (If you fixed the problem tell me how you did it please) Link to comment Share on other sites More sharing options...
dfurn Posted November 13, 2018 Share Posted November 13, 2018 Was this ever resolved????? Link to comment Share on other sites More sharing options...
nchBen Posted January 16, 2019 Share Posted January 16, 2019 Hi taylordad, What are the latency settings on your audio interface? You may like to try increasing it slightly and see if that helps. What are other tracks do you have playing back while you are recording? Do any of these have a effects applied? Regards, Ben Link to comment Share on other sites More sharing options...
deh202@gmail.com Posted May 11, 2019 Share Posted May 11, 2019 I am having the same problem. My recordings keep stopping at very short intervals of playback. What is causing this? Link to comment Share on other sites More sharing options...
Bob G A Posted January 9, 2021 Share Posted January 9, 2021 my mixpad software stops randomly during both record and playback. I wondered if it was auto saving Link to comment Share on other sites More sharing options...
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