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Recording stops randomly

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Hello MixPad community,

 

as you can guess by the title of this topic I am having some issues with recording anything in MixPad. The recording randomly stops, with no pattern whatsoever. I think at this point I have seen almost all the possible combinations. I tried figuring out the issue but even with no inputs whatsoever it still behaves like that. I am recording with an Audio Interface, using its ASIO driver and everything, in terms of recording itself, is working properly. I checked the processor while recording and it used about 4% of it's capacity and there is a sudden spike to around 10% when it stops recording. At this point I am at a loss because I tried everything I personally could think of. I tried spamming the record button, I tried recording an empty track and then record another real one but without any effect. The second one stops recording randomly again. I can confirm that this issue has to do with MixPad because I downloaded a free recording software just to see if it was my interface and the stopping didnt occur then. But of course I want to use MixPad to record and mix. With the random stops I cant work properly so I hope that you can help me solve this. It is frustrating.

 

My regards

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Hello,

 

short update: This problem still persists and the tech team is at work. But if anyone still has inputs, ideas etc. I will gladly accept any sort of help. It is really a shame and I hate this problem.

 

My regards

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The same problem I have with MixPad Multitrack Mixer (Master's Edition) and I communicated several times with technical support and I ask questions and suggestions that I make to the letter but equally, I still frustrated, the stops is also random and is from MixPad , To continue so I will have to request a refund, just 5 days ago that I bought the service. (If you fixed the problem tell me how you did it please)
 

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