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problem with skype recording device


peku

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when establishing a call in any direction skype opens the "critical error" window and states a problem with recording device. I checked skype settings and both audio devices are set to uplink. Unfortuntely incoming skype request tries to connect to sip phone over and over bringing even in the end asterisk to hang.

 

versions: skype 2.0.0.81

win200 SP4

asterisk 1.2.0

 

skype error output details:

 

error=6102

errormsg=Problem with recording device (5010002)

os=5.00.2195 (Service Pack 4)

version=2.0.0.81

loggedin=

account=

audio=Input audio devices : ESS Maestro Uplink , Output audio devices : ESS Maestro Uplink

xpicf=

ce=AccountManager: skypename='(null)'

Backbone: stack=30 compiled=200601311749 (release build) uptime=16:38:04

FBCM-proxy: HTTPS proxy=0.0.0.0:0 (detected) SOCKS proxy=0.0.0.0:0

FBCM-stats: direct: tries:30 success:25 tcpconnected:26 tcprecv:25 tcpconnerrs:4 lasterr:0

HostScanner: lastProbingFailed=0 probeFreq=5 parallelConns=10

HostScanner: resetCount=0 timeMs=841 tcpMode=0 tcpFbMode=0 netDetected=1

HostScanner: hosts=205 probes=3 responses=3 obFails=0

HostScanner: conns=1 proxyConns=1 connEstablish=1 connTerminations=0

Inet.bandwidth: curIn=0, curOut=5, maxIn=15972, maxOut=15972, maxRt=15972

Inet.firewall: tcpIn=0x00000000 udpIn=0x00000000 udpOut=0xffffffff

Inet.listener: port=1078 (TCP+UDP) maxSockets=1000

Localnode: connectionStatus=CONNECTED

NatTracker: natType=7

last server error = err: 0, ip=0x00000000, port=0x0000

file=file error: 0/0 ()

 

asterisk log also states:

 

rtp.c:460 ast_rtp_read: RTP Read too short

 

 

-- peku --

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  • 5 weeks later...
when establishing a call in any direction skype opens the "critical error" window and states a problem with recording device. I checked skype settings and both audio devices are set to uplink. Unfortuntely incoming skype request tries to connect to sip phone over and over bringing even in the end asterisk to hang.

 

versions: skype 2.0.0.81

win200 SP4

asterisk 1.2.0

 

skype error output details:

 

error=6102

errormsg=Problem with recording device (5010002)

os=5.00.2195 (Service Pack 4)

version=2.0.0.81

loggedin=

account=

audio=Input audio devices : ESS Maestro Uplink  , Output audio devices : ESS Maestro Uplink

xpicf=

ce=AccountManager: skypename='(null)'

Backbone: stack=30 compiled=200601311749 (release build) uptime=16:38:04

FBCM-proxy: HTTPS proxy=0.0.0.0:0 (detected) SOCKS proxy=0.0.0.0:0

FBCM-stats: direct: tries:30 success:25 tcpconnected:26 tcprecv:25 tcpconnerrs:4 lasterr:0

HostScanner: lastProbingFailed=0 probeFreq=5 parallelConns=10

HostScanner: resetCount=0 timeMs=841 tcpMode=0 tcpFbMode=0 netDetected=1

HostScanner: hosts=205 probes=3 responses=3 obFails=0

HostScanner: conns=1 proxyConns=1 connEstablish=1 connTerminations=0

Inet.bandwidth: curIn=0, curOut=5, maxIn=15972, maxOut=15972, maxRt=15972

Inet.firewall: tcpIn=0x00000000 udpIn=0x00000000 udpOut=0xffffffff

Inet.listener: port=1078 (TCP+UDP) maxSockets=1000

Localnode: connectionStatus=CONNECTED

NatTracker: natType=7

last server error = err: 0, ip=0x00000000, port=0x0000

file=file error: 0/0 ()

 

asterisk log also states:

 

rtp.c:460 ast_rtp_read: RTP Read too short

-- peku --

Hi I've same problem, haveYou resolved the problem?

thanks

Karlob

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Hi I've same problem, haveYou resolved the problem?

thanks

Karlob

 

I'm not having a problem, but I don't know your circumstances, here is my setup:

Hope this is useful.

 

Jeff :)

 

Skype 2.0, Windows XP Pro/SP2

Uplink downloaded 4/21/2006

Asterisk 1.2.6 (Running on a mac-mini with OS X Tiger 10.4.5 )

 

On Uplink sip setup:

username: 5506, passwd: xxxxxxx

Send to username: GROUP (main [incoming] call group on asterisk)

 

;sip.conf

 

[5506]

username=5506

host=dynamic

nat=yes

secret=xxxxxxx

allow=all

type=friend

insecure=very

context=extensions

canreinvite=yes

caninvite=yes

callerid="Incoming Skype"<206-555-1212>

 

;extensions.conf

 

[incoming]

 

exten => GROUP,1,NoOp(Call from: ${CALLERIDNAME} => ${CALLERIDNUM}))

exten => GROUP,2,Dial(${DIALIN1},20,r) ; DIALIN1 is a list of extensions to ring

exten => GROUP,3,Voicemail(u101) ; main voicemain for office

exten => GROUP,4,Hangup

 

 

[dialout]

exten => _001XXXXXXXXXX,1,Macro(UpLink,${EXTEN}) ;for skype-out numbers from pbx

 

[macro-UpLink]

exten => s,1,Dial(SIP/${ARG1}@5506,60,)

exten => s,2,Congestion

 

[extensions]

 

;friends on skype that I can call from regular old phone on the pbx

exten => 1977,1,Macro(UpLink,myskypebuddy)

exten => 1976,1,Macro(UpLink,mymomskyer)

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updating to latest Skype (released last week) brought no improvement. I am definetely getting frustrated, no help available from any channel. I have reported this problem to nch support, answered their download feedback mails - no reaction. I have tried to connect to asterisk, axon and just sjphone (in pc-to-pc mode) -, updated skype, switched off firewalls, treid to use different rtp ports and codecs - nothing helps. Dialing in and out work but when a connection should be established for audio, it just brings the error...

 

--pekkis--

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  • 5 weeks later...

Hi Lads,

I have the same problem when both audio devices are set to "Uplink".

 

Versions: Skype 2.0.0.105

Win 2000 SP4

Asterisk 1.2.7

 

Skype error output details:

 

error=6102

errormsg=Problem with recording device (5010002)

os=5.00.2195 (Service Pack 4)

version=2.0.0.105

loggedin=

account=

audio=Input audio devices : Realtek AC97 Audio Uplink , Output audio devices : Realtek AC97 Audio Uplink

xpicf=

ce=AccountManager: skypename='(null)'

Backbone: build=SkyLib20051223-hotfixbranch_479 stack=31 compiled=200605101300 (release build) uptime=0:05:00

FBCM-proxy: HTTPS proxy=0.0.0.0:0 (detected) SOCKS proxy=0.0.0.0:0

FBCM-stats: direct: tries:11 success:11 tcpconnected:11 tcprecv:11 tcpconnerrs:0 lasterr:0

HostScanner: lastProbingFailed=0 probeFreq=5 parallelConns=10

HostScanner: resetCount=0 timeMs=1750 tcpMode=0 tcpFbMode=0 netDetected=1

HostScanner: hosts=210 probes=5 responses=5 obFails=0

HostScanner: conns=1 proxyConns=1 connEstablish=1 connTerminations=0

Inet.bandwidth: curIn=9, curOut=24, maxIn=2594, maxOut=2088, estimate=25380

Inet.firewall: tcpIn=0xaaaa8000 udpIn=0xaaaa8000 udpOut=0xffffffff

Inet.listener: port=61665 (TCP+UDP) maxSockets=1000

Localnode: connectionStatus=CONNECTED

NatTracker: natType=6

last server error = err: 0, ip=0x00000000, port=0x0000

file=file error: 0/0 ()

 

Maybe it's happen only when you running Windows 2K?

Regards,

Niko ;)

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  • 1 month later...

I'm having the same problem - calls in both directions but failure on answer because Skype detects something is wrong with the recording device. Same as others, I have Uplink set as the audio devices in Skype.

 

Incidently I too am running Win2K.

 

Shane

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  • 3 months later...

Generally this problem occurs because the default system sound device has been set to Uplink. Open your sounds and audio devices settings from the control panel and make sure that your default sound recording and playback devices are set to you physical sound card and NOT the Uplink driver.

 

Cheers,

BJW

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