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problem with skype recording device


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#1 peku

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Posted 16 March 2006 - 02:48 PM

when establishing a call in any direction skype opens the "critical error" window and states a problem with recording device. I checked skype settings and both audio devices are set to uplink. Unfortuntely incoming skype request tries to connect to sip phone over and over bringing even in the end asterisk to hang.

versions: skype 2.0.0.81
win200 SP4
asterisk 1.2.0

skype error output details:

error=6102
errormsg=Problem with recording device (5010002)
os=5.00.2195 (Service Pack 4)
version=2.0.0.81
loggedin=
account=
audio=Input audio devices : ESS Maestro Uplink  , Output audio devices : ESS Maestro Uplink
xpicf=
ce=AccountManager: skypename='(null)'
Backbone: stack=30 compiled=200601311749 (release build) uptime=16:38:04
FBCM-proxy: HTTPS proxy=0.0.0.0:0 (detected) SOCKS proxy=0.0.0.0:0
FBCM-stats: direct: tries:30 success:25 tcpconnected:26 tcprecv:25 tcpconnerrs:4 lasterr:0
HostScanner: lastProbingFailed=0 probeFreq=5 parallelConns=10
HostScanner: resetCount=0 timeMs=841 tcpMode=0 tcpFbMode=0 netDetected=1
HostScanner: hosts=205 probes=3 responses=3 obFails=0
HostScanner: conns=1 proxyConns=1 connEstablish=1 connTerminations=0
Inet.bandwidth: curIn=0, curOut=5, maxIn=15972, maxOut=15972, maxRt=15972
Inet.firewall: tcpIn=0x00000000 udpIn=0x00000000 udpOut=0xffffffff
Inet.listener: port=1078 (TCP+UDP) maxSockets=1000
Localnode: connectionStatus=CONNECTED
NatTracker: natType=7
last server error = err: 0, ip=0x00000000, port=0x0000
file=file error: 0/0 ()

asterisk log also states:

rtp.c:460 ast_rtp_read: RTP Read too short


-- peku --

#2 peku

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Posted 15 April 2006 - 08:24 AM

same error with v1.1

#3 Karlobike

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Posted 16 April 2006 - 08:28 AM

peku, on Mar 16 2006, 03:48 PM, said:

when establishing a call in any direction skype opens the "critical error" window and states a problem with recording device. I checked skype settings and both audio devices are set to uplink. Unfortuntely incoming skype request tries to connect to sip phone over and over bringing even in the end asterisk to hang.

versions: skype 2.0.0.81
win200 SP4
asterisk 1.2.0

skype error output details:

error=6102
errormsg=Problem with recording device (5010002)
os=5.00.2195 (Service Pack 4)
version=2.0.0.81
loggedin=
account=
audio=Input audio devices : ESS Maestro Uplink  , Output audio devices : ESS Maestro Uplink
xpicf=
ce=AccountManager: skypename='(null)'
Backbone: stack=30 compiled=200601311749 (release build) uptime=16:38:04
FBCM-proxy: HTTPS proxy=0.0.0.0:0 (detected) SOCKS proxy=0.0.0.0:0
FBCM-stats: direct: tries:30 success:25 tcpconnected:26 tcprecv:25 tcpconnerrs:4 lasterr:0
HostScanner: lastProbingFailed=0 probeFreq=5 parallelConns=10
HostScanner: resetCount=0 timeMs=841 tcpMode=0 tcpFbMode=0 netDetected=1
HostScanner: hosts=205 probes=3 responses=3 obFails=0
HostScanner: conns=1 proxyConns=1 connEstablish=1 connTerminations=0
Inet.bandwidth: curIn=0, curOut=5, maxIn=15972, maxOut=15972, maxRt=15972
Inet.firewall: tcpIn=0x00000000 udpIn=0x00000000 udpOut=0xffffffff
Inet.listener: port=1078 (TCP+UDP) maxSockets=1000
Localnode: connectionStatus=CONNECTED
NatTracker: natType=7
last server error = err: 0, ip=0x00000000, port=0x0000
file=file error: 0/0 ()

asterisk log also states:

rtp.c:460 ast_rtp_read: RTP Read too short
-- peku --

<{POST_SNAPBACK}>

[SIZE=7]Hi I've same problem, haveYou resolved the problem?
thanks
Karlob

#4 JeffAtET

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Posted 23 April 2006 - 05:37 AM

Karlobike, on Apr 16 2006, 01:28 AM, said:

[SIZE=7]Hi I've same problem, haveYou resolved the problem?
thanks
Karlob

<{POST_SNAPBACK}>


I'm not having a problem, but I don't know your circumstances, here is my setup:
Hope this is useful.

Jeff :)

Skype 2.0, Windows XP Pro/SP2
Uplink downloaded 4/21/2006
Asterisk 1.2.6 (Running on a mac-mini with OS X Tiger 10.4.5 )

On Uplink sip setup:  
username: 5506, passwd: xxxxxxx
Send to username: GROUP    (main [incoming] call group on asterisk)

;sip.conf

[5506]
username=5506
host=dynamic
nat=yes
secret=xxxxxxx
allow=all
type=friend
insecure=very
context=extensions
canreinvite=yes
caninvite=yes  
callerid="Incoming Skype"<206-555-1212>

;extensions.conf

[incoming]

exten => GROUP,1,NoOp(Call from: ${CALLERIDNAME} => ${CALLERIDNUM}))
exten => GROUP,2,Dial(${DIALIN1},20,r) ; DIALIN1 is a list of extensions to ring
exten => GROUP,3,Voicemail(u101) ; main voicemain for office
exten => GROUP,4,Hangup


[dialout]
exten => _001XXXXXXXXXX,1,Macro(UpLink,${EXTEN}) ;for  skype-out numbers from pbx

[macro-UpLink]
exten => s,1,Dial(SIP/${ARG1}@5506,60,)
exten => s,2,Congestion

[extensions]

;friends on skype that I can call from regular old phone on the pbx
exten => 1977,1,Macro(UpLink,myskypebuddy)
exten => 1976,1,Macro(UpLink,mymomskyer)

#5 peku

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Posted 24 April 2006 - 09:31 AM

updating to latest Skype (released last week) brought no improvement. I am definetely getting frustrated, no help available from any channel. I have reported this problem to nch support, answered their download feedback mails - no reaction. I have tried to connect to asterisk, axon and just sjphone (in pc-to-pc mode) -, updated skype,  switched off firewalls, treid to use different rtp  ports and codecs - nothing helps. Dialing in and out work but when a connection should be established for audio, it just brings the error...

--pekkis--

#6 Niko

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Posted 23 May 2006 - 02:10 PM

Hi Lads,
I have the same problem when both audio devices are set to "Uplink".

Versions: Skype 2.0.0.105
Win 2000 SP4
Asterisk 1.2.7

Skype error output details:

error=6102
errormsg=Problem with recording device (5010002)
os=5.00.2195 (Service Pack 4)
version=2.0.0.105
loggedin=
account=
audio=Input audio devices : Realtek AC97 Audio Uplink  , Output audio devices : Realtek AC97 Audio Uplink
xpicf=
ce=AccountManager: skypename='(null)'
Backbone: build=SkyLib20051223-hotfixbranch_479 stack=31 compiled=200605101300 (release build) uptime=0:05:00
FBCM-proxy: HTTPS proxy=0.0.0.0:0 (detected) SOCKS proxy=0.0.0.0:0
FBCM-stats: direct: tries:11 success:11 tcpconnected:11 tcprecv:11 tcpconnerrs:0 lasterr:0
HostScanner: lastProbingFailed=0 probeFreq=5 parallelConns=10
HostScanner: resetCount=0 timeMs=1750 tcpMode=0 tcpFbMode=0 netDetected=1
HostScanner: hosts=210 probes=5 responses=5 obFails=0
HostScanner: conns=1 proxyConns=1 connEstablish=1 connTerminations=0
Inet.bandwidth: curIn=9, curOut=24, maxIn=2594, maxOut=2088, estimate=25380
Inet.firewall: tcpIn=0xaaaa8000 udpIn=0xaaaa8000 udpOut=0xffffffff
Inet.listener: port=61665 (TCP+UDP) maxSockets=1000
Localnode: connectionStatus=CONNECTED
NatTracker: natType=6
last server error = err: 0, ip=0x00000000, port=0x0000
file=file error: 0/0 ()

Maybe it's happen only when you running Windows 2K?
Regards,
Niko ;)

#7 hitchcocknz

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Posted 28 June 2006 - 09:27 AM

I'm having the same problem - calls in both directions but failure on answer because Skype detects something is wrong with the recording device.  Same as others, I have Uplink set as the audio devices in Skype.

Incidently I too am running Win2K.

Shane

#8 A.N

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Posted 24 October 2006 - 05:51 AM

Hi,

We are working on Uplink to fix this crashing bug.
A new version ahould be released in the coming weeks.

A.N  B)

#9 nchBen

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Posted 25 October 2006 - 11:05 PM

Generally this problem occurs because the default system sound device has been set to Uplink. Open your sounds and audio devices settings from the control panel and make sure that your default sound recording and playback devices are set to you physical sound card and NOT the Uplink driver.

Cheers,
BJW