jack jones Posted May 15, 2016 Share Posted May 15, 2016 How do you fix this issue. Re-installing the free version does not fix it cheers Jack Link to comment Share on other sites More sharing options...
borate Posted May 15, 2016 Share Posted May 15, 2016 Specifically, what error message or behavior is encountered? For a clean uninstall, see if this helps, then reinstall. Link to comment Share on other sites More sharing options...
c_major Posted May 15, 2016 Share Posted May 15, 2016 Hi Jack, This error message normal appear when some of the files do not installed properly or can not be accessed. Would you be able to run a diagnostic build and send the trace file back to us so we have more information about what happened? Please check your PM to download the diagnostic build if you can do so. Best regards, Link to comment Share on other sites More sharing options...
Huskerk19 Posted December 29, 2016 Share Posted December 29, 2016 I have this exact same issue. I am testing the free version to compare to the free MS program. Will this correct itself if I purchase the home version? Link to comment Share on other sites More sharing options...
Huskerk19 Posted December 29, 2016 Share Posted December 29, 2016 Exact error: There was an error loading one or more of the effect or transition icons. Link to comment Share on other sites More sharing options...
Huskerk19 Posted December 30, 2016 Share Posted December 30, 2016 I went ahead and purchased the home user version. Same issue. I have reinstalled multiple times. Link to comment Share on other sites More sharing options...
NotADevWinkWink Posted January 5, 2017 Share Posted January 5, 2017 Does the error go away if you right-click VideoPad and choose "Run as Administrator"? Link to comment Share on other sites More sharing options...
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