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Advice needed re: note comment on express invoice


Fillmyforms

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I don't have that version, but I would suggest looking at the checkboxes above to see if there is something checked or unchecked that would affect your note comment area, though I didn't see anything in my version that would make the box grey out. Also, perhaps your margins are set in such a way that there is no room for a comment? Just thinking out loud here.

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I don't have that version, but I would suggest looking at the checkboxes above to see if there is something checked or unchecked that would affect your note comment area, though I didn't see anything in my version that would make the box grey out. Also, perhaps your margins are set in such a way that there is no room for a comment? Just thinking out loud here.

 

Hi many thanks for your response

 

I have tried checking and unchecking the boxes it makes no difference and the margins are set correctly as the preview invoice has a message in it , i just cant change it... Hopefully someone here can help ?

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I assume your version is registered? If not, it might be that it is a registered feature. You probably need to file a support ticket. If you do and find out the answer, please post it here so other people will know what to do.

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Hi, the latest version of Express Invoice for MAC is 4.45, please check in your lower left corner of the main window of EI and confirm. There is a known issue with latest version 4.45 for MAC in which you cannot remove note comment. As of now the issue has been reported. In the meantime there is a workaround to solve this and is by installing previous version 4.35. This is the link:

 

http://www.oldversiondownload.com/oldversions/expressinvoice-4-35-2015-04-20(Intel).zip

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